Jim Norton Toyota Tulsa

New Toyota 4Runner Dr. Todd Roberts provided great sales assistance without undue pressure and worked with us until we could come to an agreement on the vehicle we wante Dr. Todd Roberts provided great sales assistance without undue pressure and worked with us until we could come to an agreement on the vehicle we wanted. We have purchased a number of vehicles from Jim Norton and trust their staff. More

extremely unhappy My car Scion xb. 2009 is currently under a oil consumption test bring back during certain milage listed. I live close to an hour away an getting clo My car Scion xb. 2009 is currently under a oil consumption test bring back during certain milage listed. I live close to an hour away an getting close to that milage it was bout under 150 less to the miles listed ... due to us living so far out I knew be very close to that milage ... I called spoke with lady April 13 wed. 11:15 am Next time I will be writing everyone's name down I speak to. Didn't think I needed to. I will now. Including the person this lady asked to ensure it was OK to come in Lil early instead of during milage listed. Because we live so far out and I have my kids with me I have to make appointment so I'm not there forever ... I was told it was ok. I get there today thrust at 915 app time 930 and was told no I cant. Have to come back during milage listed . What two guys told me at desk. Extremely upset being told I could. U wasted my time coming in and gas money. And now I have to try make back in remind u I live almost hour away back an forth ... to get this checked. A 2nd trip to u all my time my gas ... thanks for costing me trips unnecessary. No compensation for this trip that was told I could come in and had to head back home. Thanks for being a extreme inconvenience. Please have u r service area when they are asked to verify if it's OK to come before it's needed because they live so far out. To make sure it's the right darn answer. When u tell the customer who made an appointment to come in cause u said it was OK . Disgusted with u r service dept. Period wasting my valuable time and gas money. More

NEW PRIUS! Thank you guys! I am very happy with my new (to me) Prius! I greatly appreciate all your efforts and your facilities are by-far the nicest around! Thank you guys! I am very happy with my new (to me) Prius! I greatly appreciate all your efforts and your facilities are by-far the nicest around! More

Excellent customer service Robert gave me all the information I needed to choose my car whilst I was in Florida. When I got to Tulsa it was gased up and ready to roll within les Robert gave me all the information I needed to choose my car whilst I was in Florida. When I got to Tulsa it was gased up and ready to roll within less than an hour. When I needed to get my car window fixed he gave me a spanking new loaner car. Every employee I met was very nice and professional, but Robert Blocker topped the cake. Happy customer More

Excellent Had been having troubles with other dealerships taking to long and beating around the bush, once we got to Jim Norton our troubles were solved Had been having troubles with other dealerships taking to long and beating around the bush, once we got to Jim Norton our troubles were solved More

Purchase of car I was able to purchase a car from Lauden Bisel and he was a great salesperson. He was able to get what I needed to get done. I also worked with Nick I was able to purchase a car from Lauden Bisel and he was a great salesperson. He was able to get what I needed to get done. I also worked with Nick Jones in the financing department and he was able to get the financing that I needed. Lauden and Nick both went beyond what was needed in order for me to get a car. I recommend this dealership. More

2nd New purchase Wanted a 4-Runner and Robert Blocker showed me quickly and efficiently the vehicle I wanted. He has broad knowledge of the products they sell at this Wanted a 4-Runner and Robert Blocker showed me quickly and efficiently the vehicle I wanted. He has broad knowledge of the products they sell at this dealership and I will go to him and this dealership to buy another car in the future. More

surprised with a purchase Went in to look and walked out with a Highlander. It took a while, but we were allowed to take the vehicle home and finish the next day. Very good job Went in to look and walked out with a Highlander. It took a while, but we were allowed to take the vehicle home and finish the next day. Very good job and got everything I asked for. More

David Dumas The best and fastest car deal ever I have purchased a few used cars from JN but this gentlemen is an amazing care taker will tell you everything the g The best and fastest car deal ever I have purchased a few used cars from JN but this gentlemen is an amazing care taker will tell you everything the good and the bad. I love my 2016 sieena and that I am very happy with the consolting I received from Mr. Dumas More