Jim Norton Toyota Tulsa

Great experience buying car I found everyone very friendly and very helpful. My salesman, Dr. Todd Roberts,was so helpful, explaining everything so clearly and showing me how to I found everyone very friendly and very helpful. My salesman, Dr. Todd Roberts,was so helpful, explaining everything so clearly and showing me how to use all the extras, i.e. Phone use, radio, safety features, etc.. Kord explained all the paperwork and introduced me to Eric in the service area and showed me how to get into the service area. Keith was so kind to everyone that came with me. Christian made sure we were seated comfortably while we waited and brought us all water. They all worked together to make my bit a wonderful experience. Thank you all! More

Good, professional service Robert was professional and well prepared in his knowledge of the Avalon which I was looking for. He did not put pressure, but went about the task of Robert was professional and well prepared in his knowledge of the Avalon which I was looking for. He did not put pressure, but went about the task of giving me his best deal without haggling or using discourteous sales tactics. I felt at ease in making the transaction, thanks to my friend, Bob who was with me and knew Robert. All my questions were answered to my satisfaction and when I declined his offer to lease me a car, he did not continue to push in that direction. After the sale was completed and I drove off in my new car, I thought "this may be the best car-buying experience of my life. More

Great customer service Spent a lot of time with us going over several vehicles. Very polite and courteous salesman. He made sure we were taken care of throughout the whole p Spent a lot of time with us going over several vehicles. Very polite and courteous salesman. He made sure we were taken care of throughout the whole process. More

Easygoing and smooth Everyone was helpful and enjoyable. Joe did an excellent job of helping me pick the right car for me. I would recommend that everyone I know go see Jo Everyone was helpful and enjoyable. Joe did an excellent job of helping me pick the right car for me. I would recommend that everyone I know go see Joe at Jimnorton Toyota. More

Fantastic team of people! Very Happy!!! I was incredibly impressed with how stress free this purchase was. Mace, Kord, and Mike all genuinely care about their customer and work with you to I was incredibly impressed with how stress free this purchase was. Mace, Kord, and Mike all genuinely care about their customer and work with you to get the best deal possible. Very warm and inviting atmosphere at Jim Norton. Will be a repeat customer!!! More

Very easy and pain free buying experience. Richard did an excellent job. The process was quick, easy, and efficient. No sales tactics. Honest and attentive service. The vehicle that we purchas Richard did an excellent job. The process was quick, easy, and efficient. No sales tactics. Honest and attentive service. The vehicle that we purchased was exactly what we wanted and Richard negotiated the price we wanted as well. More

New Toyota 4Runner Dr. Todd Roberts provided great sales assistance without undue pressure and worked with us until we could come to an agreement on the vehicle we wante Dr. Todd Roberts provided great sales assistance without undue pressure and worked with us until we could come to an agreement on the vehicle we wanted. We have purchased a number of vehicles from Jim Norton and trust their staff. More

extremely unhappy My car Scion xb. 2009 is currently under a oil consumption test bring back during certain milage listed. I live close to an hour away an getting clo My car Scion xb. 2009 is currently under a oil consumption test bring back during certain milage listed. I live close to an hour away an getting close to that milage it was bout under 150 less to the miles listed ... due to us living so far out I knew be very close to that milage ... I called spoke with lady April 13 wed. 11:15 am Next time I will be writing everyone's name down I speak to. Didn't think I needed to. I will now. Including the person this lady asked to ensure it was OK to come in Lil early instead of during milage listed. Because we live so far out and I have my kids with me I have to make appointment so I'm not there forever ... I was told it was ok. I get there today thrust at 915 app time 930 and was told no I cant. Have to come back during milage listed . What two guys told me at desk. Extremely upset being told I could. U wasted my time coming in and gas money. And now I have to try make back in remind u I live almost hour away back an forth ... to get this checked. A 2nd trip to u all my time my gas ... thanks for costing me trips unnecessary. No compensation for this trip that was told I could come in and had to head back home. Thanks for being a extreme inconvenience. Please have u r service area when they are asked to verify if it's OK to come before it's needed because they live so far out. To make sure it's the right darn answer. When u tell the customer who made an appointment to come in cause u said it was OK . Disgusted with u r service dept. Period wasting my valuable time and gas money. More