
Jim Norton Toyota Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Excellent service with no pressure. the salesman was genuinely helpful, knowledgeable and nonpressured. I enjoyed working with him. The quality of my last Toyota and the service at Jim the salesman was genuinely helpful, knowledgeable and nonpressured. I enjoyed working with him. The quality of my last Toyota and the service at Jim Norton brought me back. More
Can it really be that easy! We are first time buyers from Jim Norton Toyota, probably because we live in Flagstaff, AZ. I won't go into detail how we ended up buying a vehicle 14 We are first time buyers from Jim Norton Toyota, probably because we live in Flagstaff, AZ. I won't go into detail how we ended up buying a vehicle 1400 miles to the east of our home except to say Jim Norton had the specific vehicle we wanted (yes, I looked in the southwest & northwest) & the price that more than made our decision easy. Finding the vehicle is one thing, customer service is an entirely different matter. From the get go, Shane Reed was friendly, easy going, not pushy, didn't make me feel like he had to make this sale to make his day or quota. Shane wanted to make sure I found the vehicle I was looking for. Jim Norton Toyota offered the best pricing I could find, with no hassle. Kyle Collins was equally as accommodating with finance. Kyle was mindful of every detail that would provide us with the best financing available through Toyota. Despite the 1400 miles that separates AZ from OK, I wouldn't hesitate to purchase another vehicle from Jim Norton Toyota. More
Best Customer Service Jim Norton Toyota has provided the friendliest and most professional customer service we have ever experienced. Patrick and Jerald in sales listened Jim Norton Toyota has provided the friendliest and most professional customer service we have ever experienced. Patrick and Jerald in sales listened to what we wanted in a car and negotiated with us for a good value price. Nick in finance was very knowledgeable and informative in an easy to understand way. The service department has a "red carpet" treatment of customers as they arrive to have maintenance done, even providing loaner cars when needed. Stephen in accessories made sure we were satisfied with the service when we had paint protection film put on. This dealership really has top notch service. More
Hassle free; Great Salesmen were knowledgeable and nice. He joked around with us but still professional. The finance person was great. He knew our budget and worked to g Salesmen were knowledgeable and nice. He joked around with us but still professional. The finance person was great. He knew our budget and worked to get everything we wanted. I would definitely buy from here again. More
Pleasant experience. Car buying experience was pleasant, straight forward and both the salesman and the business manager were professional in conduct. This was our fourth Car buying experience was pleasant, straight forward and both the salesman and the business manager were professional in conduct. This was our fourth car purchase from Jim Norton Toyota. More
Extremely nice people Richard Hasse in used car sales, Thad, the used car manager, Brian Smith in finance and Zach Perry in service. Those are the only names you need to re Richard Hasse in used car sales, Thad, the used car manager, Brian Smith in finance and Zach Perry in service. Those are the only names you need to remember. Great guys to work with. All experienced and knowledgeable, helpful from start to finish. Would definitely recommend Jim Norton to anyone! More
All around refreshingly pleasant experience :) My husband and I were very pleased with our experience at Jim Norton Toyota. We worked with Darren "Limey" Playford - and as a friend of mine and a fe My husband and I were very pleased with our experience at Jim Norton Toyota. We worked with Darren "Limey" Playford - and as a friend of mine and a fellow Brit, we were extremely pleased with his intuitive attention to details and willingness to listen to our needs - a sure sign of an excellent salesman yet, subtle in his approach. His wonderful professionalism served him well and we were delighted to make our purchase with Jim Norton Toyota this last Saturday. We were also comfortable and relaxed with the financial aspect of the transaction as we met with Kyle Collins. He was polite, amiable, and professional in his approach and demonstrated great knowledge of his job. Thank you for a very agreeable experience and we will recommend Jim Norton Toyota to our friends and colleagues. More
Best Customer Servive Ever! I have alwYs brought my Toyota Venza to Jim Norton Service department for all the oil changes and all service work. I have always been treated with re I have alwYs brought my Toyota Venza to Jim Norton Service department for all the oil changes and all service work. I have always been treated with respect and their quick service gets me on my way. Recently, I purchased a used vehicle for their used car lot. Had a small issue, but it was taken care of in a timely manner and I appreciated them standing behind their product. Can't say enough good things about these folks. More
fantastic The sales manager & salesman was very accommodating. They gave me a loaner car to use while I was dealing with another dealership.Thank You Again.. The sales manager & salesman was very accommodating. They gave me a loaner car to use while I was dealing with another dealership.Thank You Again.. Charlesetta Bowen More
Wonderful Experience Let me start off by saying , Jim Norton Toyota is THE BEST dealership I have ever visited. My situation had been denied numerous times by other heart Let me start off by saying , Jim Norton Toyota is THE BEST dealership I have ever visited. My situation had been denied numerous times by other heartless dealerships only because with my situation (trading a vehicle w/negative equity) required a little work. I called in , and got transferred to my salesman Stephen , I told him about my situation and he got right to work. We stayed in contact the entire time with continuous communication about my status. I came in two days later , with the deal already done and finalized! I test drove the vehicle Stephen picked out for me (which was more than perfect in reference to my needs and what I wanted in a vehicle) , I fell in love with the vehicle as soon as I saw it , It was clean inside, smelled nice, and full of gas ready for me to test drive. Stephen was very informative of the vehicle and its features , and even explained to me the main differences between my trade in and the new car I was purchasing. Then we headed to financing, which was a very smooth process, we worked with Sean who knows exactly what he is doing and is very informative on the financial end as well. Sean explained everything that I needed to know and answered every question I had and even went into great detail of the questions that I asked. After that, we walked outside to a very shiny , clean , loaded 2015 Camry in which detail did a WONDERFUL job on. My car buying process from the time I called into the dealership to the time I drove off the lot was nothing but the best and I would personally like to thank Stephen Shafer my salesman, Tommy Leathers , who also helped greatly with making sure my situation was nothing but great , and last but not least Sean, in finance for being just an all around great person and helping me understand everything I needed to know. You won't be disappointed if you come to JIM NORTON! More