Jim Norton Toyota Tulsa

This is the Best Place From the time we arrived we felt like were family. All the people involved in our purchase of a truck were very kind and above all helpful. Just to From the time we arrived we felt like were family. All the people involved in our purchase of a truck were very kind and above all helpful. Just to visit this dealership was worth the time. More

I was in the process of moving to colorado looking purchase my wife a new 4 runner. Jim norton seemed to have the best prices at the time is the only reason i chose to purchase there. Overall the ex purchase my wife a new 4 runner. Jim norton seemed to have the best prices at the time is the only reason i chose to purchase there. Overall the experience was ok. I didn't feel like they had a very strong financial department. They ran the wrong credit report to begin with, informing me i had been declined by two financial groups which was not the case. Obviously it was a mistake. Then there was a misunderstanding as to the time of pickup for the vehicle. I had told them my wife should be there to pickup the vehicle around 2pm, but was not informed that appointments were needed to complete the financial paperwork. When my wife arrived around 5 to pickup the vehicle (live in stillwater fyi) the sales associates were less than friendly to her. It wasn't her fault simple misunderstanding but pretty unprofessional on thier part. Lets just say for thier sake i'm glad i live in colorado and was not there at the time. All in all we like the vehicle but i would have expected better customer service putting 20k down and having a high credit score. I negotiated 38k out the door over the phone and when i was mailed the documents to sign see they tacked on 349.00 in dealership fees. In the fine print it reads oral agreements are not binding. What happened to the day when you could take a man at his word. Guess that's the world we live in. More

Rating is based on a very friendly and professional experience with my sales representative. This is my 7th car purchased from Jim Norton and my sales agent J C Hergy, I look forward to many more years experience with my sales representative. This is my 7th car purchased from Jim Norton and my sales agent J C Hergy, I look forward to many more years of customer service and sales with your company. More

Excellent experience working with Robert Blocker at Jim Norton. He was upfront on pricing and services. I had some special circumstances that Robert helped me work through. Awesome job! Norton. He was upfront on pricing and services. I had some special circumstances that Robert helped me work through. Awesome job! More

I usually don't take the time to write reviews but my experience was so pleasant that I decided to give some feedback. I came in to look at the new Camerys and walked out with a beautiful car and a grea experience was so pleasant that I decided to give some feedback. I came in to look at the new Camerys and walked out with a beautiful car and a great deal. The salesman (Colten Barnaby) and the person who handled the financial part (Joshua Casey) were both an absolute delight to work with. The overall experience was excellent. I will also add that I am going into my seventh year with this dealership and continue to come back because of the excellent service. More

I had a wonderful experience with this dealership. Tiffany Ciesielski was very attentive and knowledgeable regarding the Toyotas that I was looking at. Jerry Hoyt did an excellent job explaining abou Tiffany Ciesielski was very attentive and knowledgeable regarding the Toyotas that I was looking at. Jerry Hoyt did an excellent job explaining about the pricing on the cars that I was interested in. I feel that all the employees were very fair with me and I got a good deal on my new car. Zachary Pinney did a terrific job explaining financing and explaining several options for the purchase of my car. An overall EXCELLENT experience. Donna Short More

My experience with Darren and Kevin and Nick and Zach was exceptional. I was in the dealership several times and if one was not available the other was. They were all so friendly and anxious to help me wit exceptional. I was in the dealership several times and if one was not available the other was. They were all so friendly and anxious to help me with my car buying experience that it was not stressful at all in fact it was fun.You have trained your employees quite well to put the customer first. It was my pleasure doing business with them and I would highly reccommend your dealership to others. Thank you for a great car buying experience. More

I went to Jim nortan to find a car the got better gas millage. I had been in contact with Darren Playford before I came up to test drive a few cars, and he was very helpful and honest about everything. I millage. I had been in contact with Darren Playford before I came up to test drive a few cars, and he was very helpful and honest about everything. I had a great experience test driving camry and Rav4. I bought a camry because he was honest with us and did not force anything on us. Also Sean Walsh was are business manger he did a great job explaning everything. I would recomend the Dealer ship to anybody that is looking for a car. I had a great experince. More

My experience with Jim Norton Toyota started after I had researched used autos that I thought my daughter might be interested in purchasing. Jake & Josh made our entire experience better than anyone could researched used autos that I thought my daughter might be interested in purchasing. Jake & Josh made our entire experience better than anyone could have imagined. Not only did they both work all day to find the right vehicle and the right financing they were very respectful, accommodating, and made this not so fun adventure a pleasure. That being said, I had personally been ready to buy a new vehicle for a long time and just did not want to jump into the wrong situation. I had already done my research, 6-months long, and had an idea of what vehicles I wanted to look at and test drive. Once again, Jake was very accommodating at helping me find just the right one. I am not just talking about the make/model of the car but also with just the right features I wanted and the color. Example: I don’t need something to assist me in backing up nor do I need a sunroof that I will never use, but I do need a seat that will move every direction you can think of so that I am not in pain. I am also not an easy person to please when I am entering into a contract and between Jake and Josh they managed once again to satisfy and impress me. A little of my background so that you know I am not unfamiliar to car sales & business. I have been an Insurance Agent since 1993 and an accountant before that. My first 10 years in insurance were in personal auto/home insurance and then moved into commercial business; therefore, I have worked hand-in-hand with car dealerships for the last 19 years. When I tell you this was an excellent experience I know what and/or who I am recommending. They really listen to your needs in a vehicle and what you are looking for as far as financing. I personally feel that my daughter came out of Jim Norton/Toyota with a quality used vehicle and a week later I came out with a quality new vehicle. I purchased the new 2014 Toyota/Camry SE 4 cyl. I was a little apprehensive in choosing the smaller motor, but I have been driving it for a week now and I am still in love with it. Yes, the 4 cyl was my choice for fuel economy, not something I was talked into. It is not just Jake and Josh that made my experience with this dealership, it was the whole dealership. They all worked together to make this happen for my daughter and again for my husband and I. Thank you Jim Norton/Toyota More

I love love love Jim Norton Toyota. I go there for everything whether it be an oil change or getting a new vehicle. I went in February 27,2014 hoping to look at a vehicle that was reasonably priced th everything whether it be an oil change or getting a new vehicle. I went in February 27,2014 hoping to look at a vehicle that was reasonably priced that had more room than my corolla, and with low mileage. I went in shortly after Jim Norton opened and was greeted by Thomas Hector, who helped me get into my corolla two years before. I told him what I could financially and he said hold on let me go get a car and see if you like it. I said ok. He drove a brand new 2014 Camry SE Sport around. I immediately fell in love. He told me he could more than likely get it within my budget. He had me meet with Kord Padilla in the financial department to see if it was possible. Kord told me Thomas said to treat with love and care, and that is exactly what he did. i could not be anymore satisfied. Both are amazing Christian men that truly want to help their customers. I was so happy. Long story short. I have a brand new, beautiful car that is safe for me and my daughter. I can't thank those two enough for all they did for me. More