Jim Norton Toyota Tulsa

The dealership works with you in a straight-forward manner. No "bait-and-switch", no "I'll have to talk to my manager" routines. They are connected with the online Consumer Reports lowest-price servi manner. No "bait-and-switch", no "I'll have to talk to my manager" routines. They are connected with the online Consumer Reports lowest-price service and they met the price quoted with no hassles. Thomas Hector was an excellent sales person. Straight-forward, service-oriented, no pressure. More

I chose Jim Norton Toyota for the purchase of my new 2013 Toyota Highlander SE for three reasons: (1) The reputation of the dealership. (2) The great experience I have had for the past eight years with your Toyota Highlander SE for three reasons: (1) The reputation of the dealership. (2) The great experience I have had for the past eight years with your service department and David Holmes who is my service writer there. (3) The excellent, and patient, help I received from Dain Livingston while trying to decide on which Highlander would best serve our family needs. Dain was very knowledgeable in answering the many questions I asked regarding accessories, etc. He was also prompt to answer my many phone calls. I have great confidence in your dealership and look forward in doing business with Jim Norton Toyota. Thanks much. More

Great buying experience! We received a very fair trade-in value of our used car and the final price of the new vehicle was very fair as well. We just told them what we wanted and in minutes we had trade-in value of our used car and the final price of the new vehicle was very fair as well. We just told them what we wanted and in minutes we had our deal. No hassles or gut-wrenching negotiations. The salesman for both buying experiences was JC Hergy and he was quite professional and knowledgeable throughout the entire process. I might add that the service department is the best bar none. David J. More

Sales person very friendly. His communication somewhat slow, but friendly and non pressuring. Business person took too much of our time with sales pitch on extended warranty. Quicker in and out with the slow, but friendly and non pressuring. Business person took too much of our time with sales pitch on extended warranty. Quicker in and out with the sale would have been much better. More

All the sales (Derek Brown and Blake Smith)and srevice people (Joseph Howard) I worked with were very professional and friedly. They answered my questions in a timely manner and very concern about custome people (Joseph Howard) I worked with were very professional and friedly. They answered my questions in a timely manner and very concern about customer's satisfaction. I had very pleasant purchasing and service experiences with them. Highly recommended! More

Josh has been extremely helpful during my recent purchase of a Volkswagen Jetta. I am located 1100 miles from the dealership and I was not sure that the advertised vehicle would meet my needs. Josh has p of a Volkswagen Jetta. I am located 1100 miles from the dealership and I was not sure that the advertised vehicle would meet my needs. Josh has provided detailed information about the vehicle, he documented all features of the car and allowed me to examine it in great detail prior to my trip to the dealership. Josh was extremely professional, answered all my questioned and provided the assistance that I required. I was exporting the vehicle to Canada, the process, while straight forward, requires multiple documents and attention to detail is required. Josh made the experience painless and helped immensely when I ran into a problem at the border. Without Josh's help and his dedication to customer satisfaction the operation would not be possible. Thank you again for all your help, I hope to do more business with you in the future. Damian T, London, On, Canada More

Very informative about vehicle and made the experience easy. While in financing he taught my son some chess moves to use on me later. Overall a good experience. easy. While in financing he taught my son some chess moves to use on me later. Overall a good experience. More

Joshua was great and got us to the price we wanted on a 2010 Sienna. Also threw in a set of floor mats for free basically because we asked if the vehicle still had any. They sent us out the door with a f 2010 Sienna. Also threw in a set of floor mats for free basically because we asked if the vehicle still had any. They sent us out the door with a full tank of gas. Very friendly and the financing rep was able to get us a better deal than USAA. Wife loves the vehicle and we were impressed with the overall state of the dealership. More

I contacted Rod Rayl through the internet department about potentially selling my 2012 Honda Civic. From the first moment meeting him he was very courteous and took all the time to answer all my questio about potentially selling my 2012 Honda Civic. From the first moment meeting him he was very courteous and took all the time to answer all my questions and bring up pricing information on any vehicle that I was interested in. Upon deciding between two vehicles I went into the business depart where I was greeted by Zach Pinney. He was extremely courteous and was very patient to share all the information with me. This was my first time ever buying a car and it was a completely rewarding experience. More

Our experience with Thomas Hector and Nick Jones was truly exceptional. They both knew their product well and had spent time learning all the technical details. They were personable and allowed us tim truly exceptional. They both knew their product well and had spent time learning all the technical details. They were personable and allowed us time to be relaxed about this major decision. And they followed through. More