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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,501 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,501 reviews

August 21, 2012

Customer Service was great and all assistance was provided. Was definitely pleased with the overall experience of the staff at Jim Norton since I was not looking forward to the new vehicle purchasing More

by mworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Great to hear that our process was smooth and easy for you! We know that purchasing a new car can come with a lot of anxieties ... so I'm glad we made it as easy for you as we could!! Thank you for your feedback!

August 21, 2012

They will work to make u happy, had an issue and they fixed it. I'm very happy with my truck I purchased and would recommend them to anyone. I'm very impressed with how they go above and beyond to make u More

by BWest11B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to tell us about your experience! We hope to see you again soon.

August 21, 2012

Thomas is a great guy. I would recommend anyone and everyone to him. My husband and I had been briefly looking for a new car for me. We had went up to Jim Norton and he was the first person to help us. More

by deanna.r.peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for telling us your story!!! I'm sorry to hear about the jeep breaking down, and the wait for a tow truck! But I'm happy that Thomas was able to stick with you and help keep your spirits up!!! I'm so happy you are enjoying your new Toyota!!

August 19, 2012

I had Laura help me out with finding my car . I really was nervous having to deal with sales people. But she was actually very honest and not pushy. Not your average sales person . I would definetly recom More

by Sarahb562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike David
Aug 20, 2012 -

Jim Norton Toyota Tulsa responded

Wonderful!! It is great to hear so many comments on our sales people not being pushy!! We strive for that, and want to make sure that each customer feels comfortable and is making the decision THEY want!! It's great to know that we are succeeding!!! Thank you for taking the time to review us! We hope to see you again soon!

August 18, 2012

Robert was THE BEST car dealer I have ever worked with. He was knowledgable and professional as well as friendly. He easily explained various features and differences between cars and did so in a manner th More

by Wburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ro
Aug 20, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much!! What great compliments!!! I'm so happy that we are succeeding in being friendly, knowledgeable, and making the car purchasing process smooth and easy (we know it usually isn't that way!!). We thank you so much for choosing Jim Norton Toyota, and for the time you took to tell us about your experience with Robert and the dealership as a whole!

August 17, 2012

we purchased a Scion TC for our daughter through your dealership and worked with Joshua. He was very helpful and our whole family enjoyed the experience. Joshua is very knowledgeable and professional. More

by Tammytodd
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tamara J Bogner
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much!! We hope your daughter is enjoying her Scion TC! It's a great vehicle!! I'm happy Josh was able to make your purchasing experience enjoyable for you, and your entire family!! I'm sure he will appreciate the recommendations! Thank you!

August 17, 2012

Richard & Thomas were very low pressure and helpful. Selection of 4runners was good right color and equipment. Price was good transaction was fast and painless will do business with Jim Norton again. More

by jjjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

Great! I'm happy you were able to get the 4runner you wanted at the price you wanted! We all hope you are enjoying it!! I'm so happy that Richard and Tom kept your experience pressure free and quick, as that is the goal!! We hope to see you again soon!

August 17, 2012

We purchased 3 cars for our company through Joshua. He helped us with every aspect of the sale and answered all questions that we had for him. He even looked for answers that were above and beyond the sc More

by mobilemacsters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to tell us about your experience with Josh, and the dealership. We hope that the 3 cars are serving your company well, and we look forward to working with you in the future as well!! Thank you!

August 16, 2012

We were given the opportunity to borrow the Prius for a day which helped us believe its claims for mileage as well as comfort and space. We needed that additional time to get to know the car that a test dr More

by tnrnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

Wow! Thank you so much for telling us about your experience!! We are so pleased that you are happy with your Prius and it is providing you with exactly what you need!! You can't beat $200 savings in gas! That is outstanding!! We wish you safety on your future trips, and hope that you continue to love your Prius!

August 15, 2012

Dain and Zach made my car buying fun,easy, and even enjoyable. I got the truck I wanted with payments I am very pleased with. These guys are great and what they do and you can tell they enjoy what they More

by jamesonosu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Aug 17, 2012 -

Jim Norton Toyota Tulsa responded

"Enjoyable"! Not a word you hear every day when talking about purchasing a car!! However, it is what we strive for!! We want your experience to be enjoyable, and I am so happy that we are succeeding!!! Dain and Zach do a wonderful job, and I'm so happy that they took care of you!! We hope to see you again soon!

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