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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,068 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,068 reviews

May 12, 2024

Good selection of trucks. Polite and kind staff. Very knowledgeable. Would recommend the dealership to others More

by ECONO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We're thrilled to hear that you had a positive experience with us at Jim Norton Toyota. Our team takes pride in providing excellent service and making sure our customers are well taken care of. We appreciate your recommendation and look forward to assisting you in the future! Sincerely, Courtney, Jim Norton Auto Group

May 11, 2024

Our overall experience was really good. My biggest issue overall was the finance person being a jerk and talking down to my wife and I like we were stupid after declining the extended warra More

by CPASSCRUISE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Honeycutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Davidson
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing this candid feedback, which is currently under review with our management team for further review. Customer service is always our top priority. We kindly request you to reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com so we may address these concerns. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Always excellent advice from David Holmes and the service team is top notch. David has been my service advisor for over twenty years and I could not ask for a better person to help with my 2002 Avalon and ke More

by fsljp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We are thrilled to hear about your positive experience with David and our service team at Jim Norton Toyota. It's fantastic to know that David has been providing you with excellent service for over twenty years! We appreciate your loyalty and trust in us to keep your 2002 Toyota Avalon in top shape. We look forward to serving you for many more years to come. Thank you for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Everyone was friendly. Service was quick & professional. I would recommend them to others. Thank you More

by MFERGESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for the positive feedback and recommendation! We're thrilled to hear you found our service quick and professional. We appreciate your support and look forward to assisting you again in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Josh was very precise in giving me information concerning the multi inspection and explained the issues involved so that I could make informed decisions. More

by jamesgarrett30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us, James. We're glad to hear that Josh provided you with detailed information during your vehicle's multi-point inspection. At Jim Norton Toyota, we always aim to help our customers make well-informed decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Professional handling is always a plus, thanks guys. My experience 10 years ago was not even close to how I was treated now. More

by rs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience with us at Jim Norton Toyota. We are thrilled to hear that we were able to provide you with such an excellent level of service. It's great to know that we have earned your business and we look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Very nice and listens to what we were looking for and willing to find what we wanted and help with price we needed to get to More

by LKKINDRED22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us at Jim Norton Toyota. We always strive to listen to our customers' needs and provide excellent service. We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Everyone was friendly. Service was quick & professional. I would recommend them to others. Thank you More

by kaw.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of those who helped me.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're delighted to hear that you had a positive experience with us at Jim Norton Toyota. We appreciate your recommendation and look forward to serving you and anyone you send our way in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

They got me any information quickly and responded to me quickly . They were very professional and easy to work with. More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaias Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Brian! We appreciate your kind words about your experience at Jim Norton Toyota. It's always our goal to provide quick and professional service. We look forward to the opportunity to work with you again in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Best sevice department around. I do depend on them for everything about my Tundra. 250k miles and runs and looks practically new. Enough said. More

by OU3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this amazing feedback! Our team is proud to have helped keep your Toyota Tundra running like new for over 250k miles. We look forward to continuing to provide excellent service for you and your vehicle in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

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