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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,323 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,323 reviews

February 28, 2024

Dan did a great job at helping us find the car we needed. He went the extra mile with making sure we could drop off our cashier's check in place of our personal check. Really appreciate his willingness to h More

by KONGPANGYANG
Recommend Dealer
Yes
Employees Worked With
Daniel Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant Gamble
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Jim Norton Toyota difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! We wish you miles of happy driving! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

They have always been very polite & they sent a video of my tires cause they wanted a all points check on my car I also was given a call when it was done & they also put it thru a car was I will definitely More

by BETTYHEDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Betty! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Took care of issue promptly and with no hassle on about the need to resolved More

by jsmillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sesso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Process in and out very fast and efficiently. Quickest time from sale to going through finance. More

by EDDIEHUNDLEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnie Plumbtree
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Eddie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

The service and the staff here are always amazing. I have been using them for years and would highly recommend them to anyone! More

by krhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacoby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auston Foster
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

Everything was done on time with no problems. Wish they would have reset oil/filter notifications on car. More

by DWHESS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Arnold
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Unfortunately we cannot identify you by your username but we would like to be of assistance.If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

Good experience, as always. Kept me informed with all tech details re. my car. Timely completed. Thank you! More

by DAN_LILIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us, Dan. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

They are responsive to my concerns. Easy to schedule service. They communicate well with me keeping me updated. More

by tqjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

The people are usually friendly. I like that my car gets washed before they give it to me. More

by lrbronz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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Feb 27, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

Josh was very professional and kept me informed on the status of my truck while I was waiting in the lobby. Thanks. More

by david@seekenergyllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, David! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We noticed your overall rating was three stars, so if you would like to share any details about your visit, please don't hesitate to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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