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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,334 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,334 reviews

February 08, 2024

Great service department. Big reason I keep purchasing Toyotas. Also love the automobiles very reliable. Employees so friendly More

by CBARBER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Feb 09, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

February 08, 2024

They are little pushy about doing other things on the car, but I only wanted oil change at this time. More

by STEPHENDO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns, however we cannot identify you by your username. Kindly reach out to our our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we can address your concerns. Sincerely, Courtney, Jim Norton Auto Group

February 07, 2024

Made the process easy and comfortable! Wasn’t pushy and let us make the decision. More

by Dawsyn Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arnold
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Feb 08, 2024 -

Jim Norton Toyota Tulsa responded

Dawsyn, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 06, 2024

Great customer service doesn’t even begin to express how I feel! Everyone from the sales person to the staff was really friendly! Same continued service even after purchase! Extremely happy with the dealers More

by GR_BEMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neng Yang, Jacob Cole, Brant Gamble
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Feb 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

February 03, 2024

We have always had a great experience shopping at Jim Norton with everyone from sales to finance! Whenever we need a new vehicle, this is our first stop! More

by ccusick12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeb Freter
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Feb 05, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

February 01, 2024

Jon is always kind and courteous. He takes great care of his customers and is an all around awesome guy! More

by joshbritt2912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

January 31, 2024

Had a great experience. Felt like our priorities were met and we were treated with respect. More

by Jayson Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock, Isaias Arias
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Jan 31, 2024 -

Jim Norton Toyota Tulsa responded

Hi Jayson, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Courtney, Jim Norton Auto Group

January 31, 2024

Jonathan was very professional! !! He did a great job following up on the sale for me. I would purchase again, and recommend him to anyone who needs a car. Thanks Johnathan you made More

by Codyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neng Yang, Jonathan Arnold
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Feb 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

January 31, 2024

I worked with Robert Blocker and the process was seamless. I got a wonderful deal and spent a limited amount of time at the dealership. I will be a repeat customer! More

by davissayde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

January 30, 2024

Terri was wonderful! They were so kind and helpful and funny. Really enjoyed our experience. More

by Jenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Wigent
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Jan 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us, Jenna! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Terri was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

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