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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,336 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,336 reviews

January 01, 2024

Alva es excelente, entiende las necesidades y complace cada detalle; explica las propiedades de cada vehículo y mantiene el servicio post venta. Nuestra mejor experiencia de compra A+ More

by elin.bricenoelin briceno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero, Nicholas Craddock
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Jan 02, 2024 -

Jim Norton Toyota Tulsa responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Courtney, Jim Norton Auto Group

December 30, 2023

Top dealer in tulsa ok thanks for the help and the best service.thanks you More

by Alex30.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Puga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alva Romero
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Jan 02, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Alex. Sincerely, Courtney, Jim Norton Auto Group

December 30, 2023

Excellent working with them process was very easy and fast definitly recommend 100% Thank you very much for my new car . More

by Alex30.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Puga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jim Norton Toyota Tulsa responded

Alex, we cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

December 23, 2023

I did not feel rushed and was able to take my time looking at vehicles I was interested in. More

by Ashaeffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
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Dec 26, 2023 -

Jim Norton Toyota Tulsa responded

Ashaeffer, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

December 19, 2023

Robert Blocker is a very good man and he really helped me feel confident and secure in my first car purchase, and hybrid purchase. I might just go with hybrids from now on I love mine so much! Jackie Benedek More

by alecsmalygo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Benedek
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Dec 19, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

December 14, 2023

Terri was patient, and very knowledgeable. She did whatever it took to get me into a RAV4. I’m loving it!! More

by dwatson68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Tarrant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Wigent
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Dec 15, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

December 13, 2023

Brian went above and beyond during my service at Jim Norton’s Toyota in Tulsa, OK. He gave me his personal cell as this started off as a FaceTime buy until I was able to get to the state. He made it cle More

by jasminemaupin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart
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Dec 14, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

December 08, 2023

Recently purchased 2023 Used Camry 16k Mr. Neng Yang, in finance dept. sale us the extended warranty, the next day, we realize DONT NEED IT... talk to Neng at dealership and cancelled i More

by camry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neng Yang
Report | Print
Dec 08, 2023 -

Jim Norton Toyota Tulsa responded

Hi, we understand our management team has reached out in response to this review, but if there is anything further we can do, please contact Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 30, 2023

The finance manager lied and charged me more even though I questioned him about it More

by Madiparis24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neng Yang, Jacob Lopez
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Dec 01, 2023 -

Jim Norton Toyota Tulsa responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. We definitely want to discuss your concerns and ask you to reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 28, 2023

Jacob was a pleasure to work with. He helped me find the perfect car for me. Took his time and I never felt rushed. Excellent salesman!! More

by Tsreed22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lopez, Deondre Graham
Report | Print
Nov 29, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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