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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
679 Reviews
Call Service Center (918) 215-3786

679 Reviews of Jim Norton Toyota Tulsa - Service Center

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March 30, 2024

Jen Cantrell was very knowledgeable and friendly and helped me get all my issues resolved with my truck. More

by BOB.BRANAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Bob, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Jen went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Jim Norton Toyota Tulsa was super helpful with my car repairs and did an excellent job. More

by M
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Took my 2018 Tundra in for an oil change and tire rotation, had a good visit. My advisor was Makayla Harmon and I thought she did a very good job. More

by Dave4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Dave! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Makayla was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

David got my 2 issues taken care of for me. He tested issues to make sure they worked. More

by dmurawa
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know David went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

They were wonderful! I got right in and right out when I got my oil changed. More

by cherylkrowsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Montgomery
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your feedback, Cheryl! We're glad to hear that you are consistently impressed with the service we offer here at Jim Norton Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

I just say Excellent quality and service. Thank you. See you next service . Appreciate it. the best More

by johan-arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

We have taken our vehicles to Jim Norton Toyota Tulsa for many years. Our service advisor, David Holmes, and mechanic Nick are excellent, and they take such good care of us and our vehicles. More

by gardnerclaudia
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Everyone was very personable and professional. I like Jim Norton Toyota and will continue to do business with you More

by JMCC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks More

by MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steffanie McCarthy
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

We enjoyed meeting & working with Tyler Davidson. He was very responsive to our search for just the right car for our needs. More

by REDWARDOWEN
Recommend Dealer
Yes
Employees Worked With
Neng Yang, Tyler Davidson
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Mar 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tyler was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

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