Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
679 Reviews
Call Service Center (918) 215-3786

679 Reviews of Jim Norton Toyota Tulsa - Service Center

Sort by
February 29, 2024

If David Holmes is the gentleman that checked us out, I can say he was kind of polite in a very cold way. I could tell he did not like to answer my questions. In his way , I think he thought he was bein More

by PURPLEMAGNOLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Easy to work with. Wish it was a little raiser to in traffic to get to More

by jeh7833
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're glad to hear that our team provide you with friendly, courteous, and pressure-free customer service. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Joey was very clear in what needed to be done at this visit as well as what would be next on the agenda. Service was quick, even with the addition of a new battery, and Joey kept us informed and taken c More

by PWILSON74104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for your awesome review! We're very happy to hear that Joey was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Very friendly reps and quick efficient service. Everyone was so polite and courteous. Will definitely keep going here. More

by racedad11884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Friendly, quick service, informative I don’t have anything else to add. This is ridiculous making us fill this out. I give the service man 5 stars. I’m done More

by ltomey88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Good experience every time! Zeb is awesome in the service department you should promote him! Great dealership! More

by JPBARNABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeb Freter
Report | Print
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Zeb was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

I always have a good experience when I bring my car in for service, my technician was great! More

by COOKIES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

The staff was very nice and friendly and helpful, I had no problem getting in and out in a timely manner More

by phillipssammy49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla , Steffanie McCarthy
Report | Print
Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Phillip, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Everything went fine and I have no complaints. Time spent was less than the time I usually spend there. More

by TLHALE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
Report | Print
Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Consistently good service with minimum wait times. The Jim Norton service operation is the best I’ve ever experienced. More

by CAROLMESSER354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Report | Print
Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Carol! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

1
...
43
44
45
...
68