Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Jim Riehl's Friendly dealership in Lapeer has turned out to be a dealership we will definitely return to. We read some very good on-line reviews and decided that we would give them a try. We have not o out to be a dealership we will definitely return to. We read some very good on-line reviews and decided that we would give them a try. We have not owned a new vehicle for over 12 years and have not leased one in over 25 years, so we were out of the loop as to where to go or what to expect. We are so glad that we chose Jim Riehl's Friendly dealership in Lapeer. From the first phone call, Sherry Hart was a so pleasant and helpful and she was able to find us a vehicle we liked for the price we were looking for. We took our current vehicle up for an appraisal and actually drove home in our new Jeep Patriot Latitude! Sherry had everything ready to go for us and made the transition into leasing so easy! If you are looking for a Chrysler product, go see Sherry at Jim Riehl's Friendly dealership in Lapeer! You will not be sorry! More

Just returned from a little run in my new Chrysler 200. It's realy a sweet car and, like chocolate, hard to put down! I had an excellent experience with the folks in Lapeer. Sherry Hart was first rate, to It's realy a sweet car and, like chocolate, hard to put down! I had an excellent experience with the folks in Lapeer. Sherry Hart was first rate, took a lot of time with me and helped me "navigate the rough waters in the car buying wars". I knew exactly what the bottom line was without any pressure or the "let me introduce you to the finance manager" baloney. She was patient enough with me too..........Enough so I was able to check out and test drive 3 different modles until the right one grabbed me. After that, while trading in my car, I found that the used car manager gave me a great price without trying the lowball tactics. Sherry went the extra mile even though she had other customers waiting to ensure all my needs were met. I wil definitely be recommending Friendly Chrysler - Jeep to anyone looking for a Mopar. The staff and, especially Sherry, made my car buying experience a joy! Do yourself a favor: If it's a Chrysler product you're looking for skip the big city rat race and head north on I-75, exit 81 and drive 22 miles north like I did. You won't be disapointed.!!! More

Great doing business with Bob and Debi, both were very friendly and helpful, answering my many questions. Looking forward to a new relationship with Chrysler Dodge after many years of owning GM vehicles. friendly and helpful, answering my many questions. Looking forward to a new relationship with Chrysler Dodge after many years of owning GM vehicles. More

We had a great experience selecting our new car. We werent sure what we wanted when we went into the dealership but salesman was very informative and helpful, putting us in the right car for us. All th werent sure what we wanted when we went into the dealership but salesman was very informative and helpful, putting us in the right car for us. All the staff and personel were so "friendly" they are just the best! More

My husband was referred to the Friendly dealership by someone he works with. After researching the Dodge Dart for sometime, my husband finally decided to go in and talk to someone at the dealership. He w someone he works with. After researching the Dodge Dart for sometime, my husband finally decided to go in and talk to someone at the dealership. He was given Chris's name and went to talk to him but Chris told him he is now the manager and referred him to Bob "Lesko". My husband had talked to Bob at a previous visit. He wanted to purchase a Dodge Dart and had a list of requirments that he was looking for on this car. Bob went above and beyond to research this to find the exact color car with all the requirements my husband was looking for. We mentioned that we were going to finance through our credit union and told him the rate. Bob stated that the dealership could match this rate or get a lowere rate. Sure enough we were able to finance at a lower rate through the dealership. After closing the deal Bob phoned my husband to tell him that he could get another rebate that was missed at the earlier visit. AWESOME! We were grateful for Bob's friendliness, sense of humor and willingness to get the exact car my husband was looking to buy. Thank you Bob! He definately loves his job which was reflected by how we were treated during our dealings with him. We look forward to referring our friends and family to Bob in the future. Mark and Kelly Young More

My husband and I had already been to two dealerships and both our deals fell through; whether we couldn't agree on a price or the vehicle was no longer available. We had just about given up and figured it both our deals fell through; whether we couldn't agree on a price or the vehicle was no longer available. We had just about given up and figured it just wasn't our time to buy. My husband and I did something that was out of our normal way of buying a car, we saw the vehicle we were interested in and called the internet number to the Chrysler dealership in Lapeer. We were transferred to Internet Sales Manager Sherry Hart, who was extremely pleasant and enthusiastic. Within five minutes of talking with Sherry Hart on the phone, her confidence and enthusiasm convinced us to give buying this car one more shot. Sherry confirmed the directions to the dealership and stated she was getting our car gassed up and washed for our purchase (we weren't completely sold on the vehicle but respected her confidence :) . We prepared our trade-in vehicle, along with what paperwork and information she told us was needed and we came down to the dealership. Service was very professional and friendly from the moment we arrived, Sherry had prepared the receptionist for our arrival and the receptionist immediately contacted Sherry along with offering us refreshments. By the way, you're the only dealership we have gone to with cappuccino - *yumm" :). Sherry Hart immediately found us and was very professional, enthusiastic, confident and made us feel at ease with all the steps in purchasing this veh. I am impressed on how this dealership's co-workers work so well together and operate smoothly from financing the purchase down to providing warranty options (Kudos to those co-workers who did their part so well). Sherry orchestrated all the necessary steps with the necessary people and we walked out of the dealership with a new vehicle in two and a half hours. My husband and I could not have been more pleased and pleasantly surprised at how smooth this purchase took place. Sherry Hart went out of her way to make a customer happy, she demonstrated integrity in pricing, she is very service oriented and goes out of her way to please the customer; she is an asset to Lapeer's Chrysler Dealership. Based off our initial buying experience with this dealership, we would come back for future purchases and give positive references. More

I was very happy with Mr. Werhnyak. He was able to put me in the car I wanted and was able to give me the payment I needed to have. I have been into your dealership on two other occasions to try to purch me in the car I wanted and was able to give me the payment I needed to have. I have been into your dealership on two other occasions to try to purchase a new car, but was not happy with the saleperson and the offer they made me. I ended up both times buying new cars from other dealers. I'm very happy with your service department Lisa is always very friendly and gets my car in and out in a timely manner. So I have wanted to also give the sales department my business. I'm happy that this time I could! More

John was very helpful. WE were looking for a used vehicle to replace one off lease. John worked with us and quickly found a vehicle that completely filled our needs. Size,condition( almost new) and price fil to replace one off lease. John worked with us and quickly found a vehicle that completely filled our needs. Size,condition( almost new) and price filled the bill. This was the fourth vehicle leased or purchased from this dealer. More

Frank was very patient with us. We did not feel any pressure. He made the experience great. We were very undecided between a couple of vehicles, and Frank just took his time with us and let us weigh ou pressure. He made the experience great. We were very undecided between a couple of vehicles, and Frank just took his time with us and let us weigh out our options, until we came to the best decision for us. I would recommend this dealership to everyone I know. More

The sales staff were very attentive, knowledgeable, and helpful. John was able to find the vehicle we wanted with the interior/color/accessories at the price we wanted in very short order. helpful. John was able to find the vehicle we wanted with the interior/color/accessories at the price we wanted in very short order. More