Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Love the Jeep brand This is the second Jeep vehicle that we have purchased from your dealership, and we have been highly satisfied both times. Our salesman, Rob Picciril This is the second Jeep vehicle that we have purchased from your dealership, and we have been highly satisfied both times. Our salesman, Rob Piccirilli, has been exceptional. More

Ram 1500 Lease Chris made leasing a new vehicle so easy. I leased from him before and he was able to find me an even better deal this time around. He was super respo Chris made leasing a new vehicle so easy. I leased from him before and he was able to find me an even better deal this time around. He was super responsive with all my questions and made the whole process painless. More

Customer focused It's really nice to have finally found a dealership that will listen to your wants and needs and just focus on that. Tim worked with me on all the aft It's really nice to have finally found a dealership that will listen to your wants and needs and just focus on that. Tim worked with me on all the aftermarket stuff I wanted done to my new Scat Pack Charger, I let him know what I wanted and he made it happen and got it all done before I took delivery. More

Very Happy! Bob Lesko made it very easy to transition into a new lease. He provided the information on a variety of vehicles that helped me make the best decision Bob Lesko made it very easy to transition into a new lease. He provided the information on a variety of vehicles that helped me make the best decision for my household & my family. He was patient while I shopped my options & was very prompt when I made my decision. I will do my best to encourage others to shop Riehl when I can. More

A great sales rep ! Have been working with sales rep of dealership every other year for leasing a new vehicle for commute. I have never been so satisfied with the one we Have been working with sales rep of dealership every other year for leasing a new vehicle for commute. I have never been so satisfied with the one we had this time. Our sales rep Ty Schmidt, as soon as I called him, he acted immediately to find the right vehicle and get back to me within 10 minutes, very reliable and honest. I am so impressed with his kindness and services. More

went for oil change we went to get a oil change and while waiting we look at the dodge ram pickup and Mr. Wilcox came out and ask us if we need help and we said shopping we went to get a oil change and while waiting we look at the dodge ram pickup and Mr. Wilcox came out and ask us if we need help and we said shopping and he ask what type of truck we like and the rest is history he show the truck we like and we fell in love with it. This is our third vehicle we brought from you. More

Satisfied While I am disappointed at the lease offers available at this time, the customer service I received from John Barton was great. He was able to help m While I am disappointed at the lease offers available at this time, the customer service I received from John Barton was great. He was able to help me find a vehicle that I am satisfied with, and he was very attentive and professional. More

Impressive I drive 100 miles round trip to get to Friendly Jeep, and I live within walking distance of another Chrysler dealership! I enjoy being treated as a I drive 100 miles round trip to get to Friendly Jeep, and I live within walking distance of another Chrysler dealership! I enjoy being treated as a valued customer with politeness and professionalism. They even THANK YOU for doing business with them. Employees are pleasant, well mannered, clean. The dealership is kept spotless. I would not consider going anywhere else. More

Lied to during lease process. Poor service after lease. Leased a vehicle from Sherry Hart last April. Was told at the time that key, tire and wheel insurance was included with lease. It took 3 separate phon Leased a vehicle from Sherry Hart last April. Was told at the time that key, tire and wheel insurance was included with lease. It took 3 separate phone calls to this dealership to confirm we have no coverage. Sales manager, Chris Burns, indicated we were suppose to be given an option for this insurance and should have signed paperwork to decline it. This never happened. He indicated the sales associate no longer works there. No apology, no accountability. I did receive a call from service about my ignition/key issue. Tim from Service recommended that I call Jeep's 800 number with my problem. I will never use this dealership again. More

Worst dealership in the Lapeer area I have never been treated so poorly as I was today by the Service manager Tom Miller. He refused to honor the warranty on my 2013 Chrysler Town and Co I have never been treated so poorly as I was today by the Service manager Tom Miller. He refused to honor the warranty on my 2013 Chrysler Town and Country. After his refusal to do what is right, I called Chrysler customer service who apologized for the way I was treated and honored the warranty. Chrysler was great but the service department at "Friendly" is horrible! Buyer beware when having your vehicle serviced here. When telling others about my experience today its amazing how many others who had similar experiences. I have purchased many new Chrysler cars from other dealers and have never had any problems. More