Jim Shorkey Cadillac
Gainesville, GA
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52 Reviews of Jim Shorkey Cadillac
service department i took madza in for recall. was told it would take 60-90 minutes it took almost 4 hours. was given a price on brake job which i declinced and had i took madza in for recall. was told it would take 60-90 minutes it took almost 4 hours. was given a price on brake job which i declinced and had done elsewhere for 35% less. thus i do not recommend service department. More
Cheap Car Sales Tactics, Worst Dealership Ever The absolutely worst car buying experience ever. Let me start from the beginning. I was ready to close a deal with another dealer in the area. Thei The absolutely worst car buying experience ever. Let me start from the beginning. I was ready to close a deal with another dealer in the area. Their sale got a hold of my contact info from online quotes I did earlier and called me. Promised to match any deal I was going to get and enticed me by quoting me the price for a decked out 2014 Mazda 6 grand touring on top of having multiple color combination of the 2015 touring model I was looking for. I EXPLICITLY told him not to waste my time because it sounded too good to be true and Mazda Lake Lanier is 45 minutes from where I live. He promised to pay for my gas if I did not walk out with a new car today. Ok! What could go wrong? Everything apparently. To begin with, Aaron wasn't even available at our appointed time and assigned another sales to me. I soon found out why. The 2014 decked out grand touring? Turns out to be a base touring. Furthermore, it costs MORE than a brand new 2015 Mazda 6 Touring due to the 0% apr offer on the new 6s. The multiple color selections? There were exactly TWO touring models available, none the Red with Black interior I specified. Not only were they unable to offer a similar package, their pricing is actually higher than the dealer I was originally going to. At this point, I was furious and just wanted my gas reimbursement before heading out. They sat me down for over 30 minutes while "processing" this gas rebate. Seriously, guys, I make more in 30 minutes than whatever gas rebate you can offer me, so don't patronize me and waste my time. To add salt to the injury, i see Aaron walking around out of the corner of my eyes taking care to avoid being anywhere within 15 feet of me. After that, I simply walked out. Word of advice for you guys. Don't lie about, well, everything. You have just lost a potential customer, FOR LIFE. PS The only reason you guys got a 2 on Friendliness is due to Conner staying polite and courteous even though I might have directed some of my frustration towards him throughout the visit. More

