Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown

worst ever John in service should be FIRED Never called me back , Don't care about people calling me back , Don't care about people calling More

My salesperson Mike Ferrett was flawless. . It was the best easiest car buying experience of my life.. Deanna in the finance dept was awesome as well.. I highly recommend this dealership!! . It was the best easiest car buying experience of my life.. Deanna in the finance dept was awesome as well.. I highly recommend this dealership!! More

While my salesman was great, the finance person wouldn't let me read over the paperwork. She also misrepresented how I was getting the warranty's I was given. All in all, the price of the vehicle was $9000 let me read over the paperwork. She also misrepresented how I was getting the warranty's I was given. All in all, the price of the vehicle was $9000 more than what the website said, and the payment's are $90 more than I was told they would be. I even got a cosigner with great credit to bring the payment down, but somehow it went up. Definitely would no recommend this dealer. More

My wife and I have purchased 2 vehicles from Jim Shorkey and the experience was very nice Christopher Kenny was our salesman and what a great person he is very knowledgeable and enthusiastic. Highly recomme and the experience was very nice Christopher Kenny was our salesman and what a great person he is very knowledgeable and enthusiastic. Highly recommend Christopher if your looking to buy a new car. Thanks Christopher for all you do. More

Liars and cheats kept my car for5 months I'm dying of cancer so when I got my car back I was thrilled something was draining my battery. They supposedly fixed it. 3 days later it wouldn't start had it t cancer so when I got my car back I was thrilled something was draining my battery. They supposedly fixed it. 3 days later it wouldn't start had it towed back and they said a new battery and alternator were needed. Another $1100.00. Went to pick it up and was told radio was draining battery. Told them to disconnect radio which they did. They never told me that it affect air and heat. If they think I'm calling them it will be when I'm dead. Never go there. I sure won't More

My wife and I bought a Chrysler Pacifica and a Dodge Challenger on the same day the Pacifica is fine.. however the challenger was unreportedly wrecked and repaired..and sold as certified pre-owned.The d Challenger on the same day the Pacifica is fine.. however the challenger was unreportedly wrecked and repaired..and sold as certified pre-owned.The dodge has been in the service department 4 times in 4 months..not a certified pre-owned car.. driver's passenger side fender had to be replaced stereo had to be replaced three of my wheels are trash had any repainted.. you can see over spray on the plastics on the grill and you can also tell that the front bumper and grill has been painted.. oh and my favorite they use metal rivets to put the weather stripping back on the front of the hood..classy place More

Dealership without asking sold my elderly father unnecessary extended warranties that increased his payments an extra $200 dollars. One warranty for instance cost an extra $900 for oil changes where unnecessary extended warranties that increased his payments an extra $200 dollars. One warranty for instance cost an extra $900 for oil changes where as my dad drove 19000 miles in 3 years so why sale a policy to him that cost so much and is unnecessary for someone who drives so little. Buyers please beware of any unnecessarily warranties being added without permission and any person who have elderly parents please go with them!!! More

Bad experience here with lies about the vehicle purchased, the useless warranty they offered and especially the lady in the finance department. Everyone here comes across very nice, believe me when purchased, the useless warranty they offered and especially the lady in the finance department. Everyone here comes across very nice, believe me when I say it's an act, they should change the name to Jim Sharkey. They only care about the immediate sale, and not repeat business. More

We would like to sincerely thank the great folks at the Jim Shorkey Chrysler Repair department for rescuing us on our road trip from Washington, DC to Michigan for the summer! Our vintage PT Cruiser Wo Jim Shorkey Chrysler Repair department for rescuing us on our road trip from Washington, DC to Michigan for the summer! Our vintage PT Cruiser Woody (which we consider to be part of the family 😍) had a problem on the highway and, luckily for us, we were able to barely drive it over to Jim Shorkey’s Chrysler dealership. We were familiar with their quality repair work, having accessed it a few years ago. They did a wonderful job repairing our car and everyone was so nice. From Dave, who kindly coordinated the entire process, to the skilled technician who fixed our car, to the lovely gentleman who cleaned the car and made it look beautiful (and even cleaned and shined the chrome wheels!!) they were all really great! While we certainly hope to avoid future car trouble, we are happy to know that such an outstanding place exists and we thank everyone sincerely for your help. In a world where these days we hear so much about people who are not so nice it was great to experience the kindness of the service department folks at Jim Shorkey! Best, Bille and Sue More

I've been dealing with Al Melia for 20yrs. Just that alone says a lot what type of person Al is. He has always gone above & beyond with customer service in making my new car purchase a posit Just that alone says a lot what type of person Al is. He has always gone above & beyond with customer service in making my new car purchase a positive experience. More