Jim Shorkey North Hills Chrysler Dodge Jeep Ram

Great Sales Rep! My husband and I just bought a 2017 Durango and had the most helpful salesman! We set up an appointment with Brian Coyne and he had several models pu My husband and I just bought a 2017 Durango and had the most helpful salesman! We set up an appointment with Brian Coyne and he had several models pulled out for us to look at and keys ready for test drive when we arrived. He was very knowledgeable and friendly. We would recommend Brian to all of our friends and family! More

Finally fixed Took my 2015 caravan in for service. I was having a heating and cooling issue that would occur intermittently. We had a scheduling issue but service d Took my 2015 caravan in for service. I was having a heating and cooling issue that would occur intermittently. We had a scheduling issue but service dept accepted my vehicle and then fixed the problem just a few hours later. Thank you so much! I will return and refer others to your business!! More

service dept does a great job Rich was very patient with me and was very attentive with keeping me informed. It's a service dept I would recommend for future repairs. Rich was very patient with me and was very attentive with keeping me informed. It's a service dept I would recommend for future repairs. More

No ride to mall I guess they want me to wait 3 hours there Good service. But micks used to give us a car to go to mall as we waited Jim shorkey stopped that part of service is taking care of customer Jim needs Good service. But micks used to give us a car to go to mall as we waited Jim shorkey stopped that part of service is taking care of customer Jim needs to learn that Tended More

I could not get waited on. I went into the dealership on a Saturday afternoon and walked around the lot/showroom for about 20 minutes.I am interested in purchasing a new jeep Pa I went into the dealership on a Saturday afternoon and walked around the lot/showroom for about 20 minutes.I am interested in purchasing a new jeep Patriot or Renegade . They were not very busy from what I could see but could not even get a hello from them.Oh well,Guess they don't need my money.Kind of sad because it is only two miles from my home.I will not be going back EVER. More

Harassment After purchasing a vehicle at a different dealership (they had what I wanted) I was sent harassing text messages from the sales person I dealt with. U After purchasing a vehicle at a different dealership (they had what I wanted) I was sent harassing text messages from the sales person I dealt with. Upon telling friends about this, have found others know of people with similar issues. Tried contacting management and the owner with no luck. Won't be going there for service or anything else now despite it being close to where I reside. More

Overall GREAT experience I wish I could give this dealership a ten star rating, five just isn't enough. They are quick, professional, and there to get you what you need at the I wish I could give this dealership a ten star rating, five just isn't enough. They are quick, professional, and there to get you what you need at the price you want. George Barnes was the most down to earth, reasonable and efficient car salesman I've ever meant. I caught myself asking "is he really a car salesman" because he was there for me, not for him. I couldn't recommend him or this dealership enough. Buy your vehicle from Micks, you won't regret it! More

NO HELP salesman no help on getting keys for a used car I just bought but did not get back to the dealer on time to pick up o sat eve. dealership closed till salesman no help on getting keys for a used car I just bought but did not get back to the dealer on time to pick up o sat eve. dealership closed till Monday morning. I expect more than I don't know what to tell you. Another example of no help after the sale. More

Went beyond my automotive needs I have been friends with those in the service department for many years. Recently I needed an estimate on work that needed completed and was told to b I have been friends with those in the service department for many years. Recently I needed an estimate on work that needed completed and was told to bring it in. While I was there I talked to Rich Penn about an event I was working on that would need a scorer to evaluate some automotive students in a competition. Rich wanted to know how he could help not only did he volunteer but asked one of his technicians to help also. To help with this and do a fair estimate on a repair to my vehicle gives me every reason to continue to recommend their service department. So I would like to thank Rich and Jim again for help at my event. Rich told me that he would be honored to help with the event again next year. More

Service as it should be 5 start service al the way! Friendly, knowledgeable staff that does the right things to help their customers, and does best to deliver the best servic 5 start service al the way! Friendly, knowledgeable staff that does the right things to help their customers, and does best to deliver the best service. More