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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
458 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 458 reviews

May 21, 2024

Jim Tidwell Ford of Kennesaw was amazing! Michael in the service center was very accommodating and understanding of my situation when it came to my work vehicle having a flat tire. He and his More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Guitarr
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Helpful
May 19, 2024

Prompt, not a long wait, and spacious waiting room. Kind workers and very helpful with anything I needed. More

by jessicavincent6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Helpful
May 17, 2024

Very disappointed & felt lied to. Took truck on a 40 plus mile test drive. Truck returned with same problems and scratch door post along with now being covered in bugs and less ¼ tank More

by stephen.schwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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May 17, 2024 -

Jim Tidwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 17, 2024

I brought my car in to have it serviced. I had an issue that I needed to be resolved, and Kelsey the service advisor was one of the most professional knowledgeable, and excellent people I’ve More

by kipthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey and Josh
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Helpful
May 16, 2024

Top notch service department at this dealership. They always do a great job of explaining the issue and then you can make whatever choices you feel you need to make or can afford at that time. More

by Greg120
Recommend Dealer
Yes
Employees Worked With
Johnny Street
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May 20, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

The facility was clean and the lounge area was comfortable everyone was nice and willing to help More

by Don7740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 17, 2024 -

Jim Tidwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 14, 2024

100% satisfied with sales and service. Friendly and efficient personal service in every area. Would highly recommend. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Wes
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May 17, 2024 -

Jim Tidwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 14, 2024

Quick diagnostic and options to fix my issues. Justin did a great job of communicating with me. More

by Chris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 17, 2024 -

Jim Tidwell Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Justin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 14, 2024

Got me in and out faster than I expected. Had a tranny replaced and the price was competitive with private shops. More

by stevenjsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guittar
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May 17, 2024 -

Jim Tidwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 13, 2024

Oscar was great. He made the process seamless for me. Mike in finance explained everything so I could understand and make the best decision. I would recommend this de More

by candyqueen8197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 17, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear about your positive experience with Oscar and Mike! We're glad we made the process seamless and explained everything clearly for you. Thank you for recommending us!

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