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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
754 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 754 reviews

January 22, 2025

Work done timely and in workman like manner. A a a a a a a More

by LMM30152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
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Jan 24, 2025 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 21, 2025

Brandon Johnson was amazing! He helped me find the perfect car that I wanted after my current vehicle was totaled. He listened to what I wanted and found the car just for me! More

by lulabell52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
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Jan 22, 2025 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Jim Tidwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2025

My truck was there for 2 weeks and I had to repeatedly call and waited days for a response More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelset
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Jan 22, 2025 -

Jim Tidwell Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jeremy Smith General Manager Jim Tidwell Ford (678) 784-1235 jsmith@group1auto.com

January 18, 2025

Jim Tidwell Ford delivers outstanding service every time. Friendly staff, professional advisors, and a seamless experience! More

by thenumber3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
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Jan 19, 2025 -

Jim Tidwell Ford responded

Hi, we are so happy to read such a great review about Jim Tidwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2025

Awesome service. Friendly and customer focused. They worked me in on my requested time as well. More

by Ellis.kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Armstrong
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Jan 19, 2025 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Clean group that is very knowledgeable and very pleasant. Had a great experience and service team was not pushy to add more unnecessary service. More

by jesseclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny S.
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Jan 17, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

I am a longterm customer, and Jim Tidwell Ford consistently provided prompt and professional customer service. More

by Cherryadw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 18, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

My service advisor Candace Waterman is always professional. Every time I get my service done at Jim Tidwell Ford they are always on point. Thanks again for a great job. More

by Jaime123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
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Jan 15, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy Candace Waterman could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2025

Patrick was great took care of all my needs. He was so much better then Candace who I have dealt with in the past. More

by cdhousebills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 15, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy Patrick could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2025

Salesman Justin was very nice. A little delayed in vehicle delivery. A little disappointed that vehicle was delivered with bed liner and tint. More

by Wejohnson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 15, 2025 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (770) 427-5531 so we can work with you to make this right.

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