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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
478 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 478 reviews

December 14, 2023

I was greeted by the service advisor upon arrival at the dealership for service on my F150. He was professional and explained everything in detail about my service including the estimated cost and what wou More

by tayeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Dec 16, 2023 -

Jim Tidwell Ford responded

It's great to hear about your positive experience with the service advisor at Jim Tidwell Ford for your F150! A professional and detailed explanation about the service, along with estimated costs and the procedures involved, is invaluable in ensuring transparency and understanding. It's fantastic that the service was completed promptly and with great professionalism. We appreciate your business. We look forward to assisting you in the future.

Helpful
December 13, 2023

Easiest buy ever no hassle, no pressure I bought what I wanted no what someone else would want me to buy More

by iodide_corella_0i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce W
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Dec 14, 2023 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 11, 2023

Super helpful in talking me through the process and finding what I am looking for. More

by britanyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 13, 2023 -

Jim Tidwell Ford responded

It's great to hear that Jim Tidwell Ford was super helpful in assisting you through the process and helping you find what you were looking for! Having a dealership that guides you effectively can make the entire experience smoother. Congratulations on your new vehicle!

Helpful
December 10, 2023

The Jim Tidwell location in Kennesaw has always been great to work with from purchasing vehicles, trading in vehicles, and getting my vehicles serviced. I’d recommend them to anyone! More

by Will S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Jackson
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Dec 12, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear about your consistently positive experiences with Jim Tidwell Ford! Finding a dealership that excels in various aspects, from purchasing and trading vehicles to providing excellent service, is invaluable. Your recommendation speaks volumes about our quality of service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 04, 2023

My service advisor Michael Guitarr is awesome . Wonderful customer service !! He is truly an asset to your dealership More

by susanlrosario1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitarr
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Dec 06, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a wonderful experience and that Michael provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 04, 2023

Absolutely the best customer service experience I have ever had at an automobile dealership in my life. (And I'm 78!) My service writer, Courtney, was personable, knowledgeable, efficient and went the ext More

by roylantze5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
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Dec 06, 2023 -

Jim Tidwell Ford responded

That's wonderful to hear! Having the best customer service experience, especially after several years of engaging with automobile dealerships, is truly exceptional. Courtney's personable and knowledgeable approach, along with going the extra mile for a pleasant service experience, clearly made an impact. Your loyalty to Jim Tidwell Ford for your future purchase of a Mustang speaks volumes about the outstanding service you received. Thank you for your business and the 5-stars!

Dec 06, 2023 -

roylantze5 responded

You're most certainly welcome. See you soon for my next service and in two years for my next Mustang!

Helpful
December 03, 2023

Our purchase was easy and everyone was very helpful. Glad we went with Jim Tidwell. More

by Lisasanchez0131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 05, 2023 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 02, 2023

Great service, friendly and helpful staff! I had a great experience getting my car serviced. Highly recommend More

by Julie D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
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Dec 06, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 02, 2023

I needed running boards for my F150 and I got them at a great price. Mike Buck takes great care of his customers More

by jtilenis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Buck, Ty Wilson
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Dec 05, 2023 -

Jim Tidwell Ford responded

That's fantastic to hear! Getting the running boards you needed at a great price and receiving excellent customer service from Mike must have made the whole experience satisfying. It's wonderful when you find someone who goes above and beyond to take care of customers' needs. Thank you for your business!

Helpful
December 01, 2023

Everyone was courteous and friendly. My service technician Jonny was superb he answered all my questions and made suggestions for additional services needed. More

by theodorecurrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Dec 02, 2023 -

Jim Tidwell Ford responded

It's fantastic that you had such a positive experience at the service center! Having a courteous and friendly team, along with a knowledgeable technician like Jonny who takes the time to answer questions and provide helpful suggestions, can enhance the overall service visit. Thank you for your business!

Helpful
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