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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
478 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 478 reviews

November 14, 2023

Always a great experience at this dealership when I bring my truck in for service! More

by husker1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
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Nov 16, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 14, 2023

Excellent and friendly,customer service as soon as I drove in. Service rep explained everything in detail as far as recommendations for maintenance. More

by pwebb88863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Nov 16, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 14, 2023

I just purchased a mustang from here and the service from beginning to end was excellent! Will definitely purchase from here again! More

by Williamingram86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan in sale and Damane in finance
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Nov 16, 2023 -

Jim Tidwell Ford responded

Congratulations on your new Mustang! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 13, 2023

Awesomeness man just great. Great price great service great advisors perfect. The red head guy is great More

by calebspurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Nov 15, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Caleb provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 12, 2023

Class act! Johnny was super professional! Car was fixed! Johnny is what service is! The whole staff and Mr Bass had a game plan! More

by Cwillmott01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
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Nov 14, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a positive experience at the dealership, and that Johnny, along with the entire staff and Mr. Bass, provided a class act and professional service. It's great when a team has a well-executed game plan to address and fix issues with your car. Thank you for taking the time to share your positive feedback. I

Helpful
November 11, 2023

Great service and quick. Provided Lyft to the gym and back while they worked on my truck. Michael was outstanding in the service department. More

by M.Kimbrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 14, 2023 -

Jim Tidwell Ford responded

It's wonderful to hear that you received great and quick service at Jim Tidwell Ford, and it's our pleasure to provide a Lyft service for your convenience. It's also great to hear that Michael in the service department stood out with outstanding service. Thank you for taking the time to share your positive feedback.

Helpful
November 08, 2023

Great service, quick and pleasant experience they got me in and out before I thought they would! More

by rsitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
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Nov 10, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 08, 2023

Very easy process trading and getting my new car. Brandon was awesome very informative. The whole process was painless. More

by ara147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
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Nov 10, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
November 07, 2023

Service Dept. kept me informed about the status of my car repair each day and returned my calls timely. More

by Lori Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
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Nov 09, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 06, 2023

It was Quick and easy. The tecks gave Very friendly service. The shop and waiting room are Clean. More

by mustang65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
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Nov 08, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a quick and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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