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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
755 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 755 reviews

March 12, 2024

Patrick did a great job with me and my vehicle this week. Courteous and communicative. Far better experience than last time More

by DaveandRoseReich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 15, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that Patrick provided you with great service for you and your vehicle this week. Your satisfaction is our priority, and we're committed to delivering excellent customer experiences. We appreciate your feedback and are pleased to know that your experience was far better than last time. Thank you for choosing us, and we look forward to serving you again!

March 08, 2024

This was my first time doing business with this dealership but it was amazing. Justin helped me out and resolved the issue I was having from another ford dealership. More

by Zap5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 11, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that your experience with our dealership was amazing and that Justin was able to help you resolve any issues. Customer satisfaction is our top priority, and we appreciate your positive feedback. We look forward to serving you again in the future!

February 29, 2024

The service manager has amazing communication and explanation any questions or concerns I had!!. Felt very comfortable with my car at Jim Tidwell Ford More

by Gaarcher31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that the service manager at Jim Tidwell Ford provided amazing communication and addressed any questions or concerns you had. It's great to know that you felt comfortable with the service on your car. We appreciate your business and look forward to serving you again in the future!

February 29, 2024

Jonny in the service department was a big help & Evan the technician is the best I’ve ever come across More

by drinkwinejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny, Evan
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that Jonny in the service department was a big help and that Evan, the technician, impressed you as the best you've ever come across. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Service experience has been great. I purchased my car here eight years ago and have continued to bring it here for service. The service team is so attentive. More

by goddess_yarns_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear that your service experience has been great and that you've continued to bring your car to the dealership for eight years. The fact that the service team is attentive speaks to their commitment to providing excellent customer service. Thank you for your loyalty, and we look forward to continuing to meet your automotive needs! Safe and happy driving!

February 27, 2024

Very polite and caring of my vehicle, took care of all my needs. Driving better than before More

by shawnowens71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Feb 29, 2024 -

Jim Tidwell Ford responded

We appreciate your kind words and are delighted to hear that you had a positive experience with our dealership. Our team is committed to providing excellent service and ensuring that your vehicle is well taken care of. Safe travels, and we look forward to serving you again in the future!

February 27, 2024

I really like dealing with Jonathan in service department. Great job all around. I recommend Tidwell. More

by Djcerlanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 26, 2024

The Tid has been a mainstay for our family for many years. Two (2) of our daughters had Ford Escapes and da Tid had always provided great service. More

by jmonroe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Feb 28, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear that your family has had positive experiences with Ford Escapes and the service provided by The Tid. Safe travels!

February 26, 2024

This was our first experience at Tidwell Ford and it was very pleasant and comfortable. Jonny Streetman, Service Advisor was very professional and customer oriented. He explained all of the service procedur More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman, Service Advisor
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Mar 02, 2024 -

Jim Tidwell Ford responded

We are delighted to hear about your positive experience at Jim Tidwell Ford during your first visit. It sounds like Jonny, the Service Advisor, provided excellent customer service, explaining the service procedures thoroughly and ensuring you were comfortable with the process. It's great to know that the overall service experience and Jonny's friendly and patient manner have made you consider Jim Tidwell Ford for your future vehicle needs.

February 22, 2024

Caleb was great good service great technicians great managers. Will be coming back tomorrow thanks More

by calebspurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Feb 24, 2024 -

Jim Tidwell Ford responded

Thank you for your positive feedback! We're thrilled to hear that Caleb provided great service and that you were pleased with our technicians and managers. We appreciate your acknowledgment, and we look forward to welcoming you back tomorrow. Your satisfaction is important to us, and we're here to provide excellent service. Thank you for choosing us!

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