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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
776 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 776 reviews

February 22, 2024

Caleb was great good service great technicians great managers. Will be coming back tomorrow thanks More

by calebspurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Feb 24, 2024 -

Jim Tidwell Ford responded

Thank you for your positive feedback! We're thrilled to hear that Caleb provided great service and that you were pleased with our technicians and managers. We appreciate your acknowledgment, and we look forward to welcoming you back tomorrow. Your satisfaction is important to us, and we're here to provide excellent service. Thank you for choosing us!

February 20, 2024

The service advisors were very helpful and fixed my issue. They were able to get my truck serviced based on my schedule More

by anthony.cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bass
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Feb 21, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that the service advisors were very helpful and were able to address and fix the issue with your truck. It's great that they accommodated your schedule for the service. Thank you for choosing us, and we look forward to serving you again in the future!

February 13, 2024

Awesome service adviser Johnny sweet man. Fair prices technician who worked on the car did a great job very timely. REWARD them well!!! More

by billyhebert371941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Feb 16, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Caleb was great, service was outstanding. Took longer than expected. I will surely be there for service. More

by COREYLUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 13, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Took great care of us and was impressed with how thorough they were with fixing our car. More

by kcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 13, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear that we took great care of you and that you were impressed with the thoroughness in fixing your car. Providing excellent service is our goal, and we appreciate your positive feedback. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Mr. Jonny Streetman was very professional in handling and explaining my car situation to me. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Feb 10, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to share your experience. We're pleased to hear that Johnny provided you with professional service and effectively explained your car situation. Clear communication is essential, and we're glad we could meet your expectations. We appreciate your trust in us.

February 07, 2024

Looked after our needs and made sure care was fully fixed. We are very satisfied More

by Oranjewurm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Feb 09, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear that we were able to look after your needs and ensure that your car was fully fixed, resulting in your satisfaction. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

Johnny in service does a great job communicating and I feel he is always honest and helpful More

by william.mb.kuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Feb 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that Johnny in service has been doing a great job for you! Effective communication, honesty, and helpfulness are key components of excellent customer service, and we're glad to know that he has provided that for you. Thank you for choosing our service, and we look forward to assisting you in the future!

February 06, 2024

Excellent service. Been coming here for years and each time has been a great experience. More

by rlbarnes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Wayerman
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Feb 06, 2024 -

rlbarnes21 responded

Yes

Feb 07, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

February 01, 2024

They would get 5 stars if they offered mobile service for electric vehicles and offered DC fast charging. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 03, 2024 -

Jim Tidwell Ford responded

Good news! Mobile service for many vehicles is coming soon. Our new Mobile Service van has arrived and we are equipping it now with all of the tools we need to take care our you here, at home or at the office. Also our DC fast chargers are being installed as we speak! Thank you for your business. Thanks, Jeremy Smith General Manager Jim Tidwell Ford

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