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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
755 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 755 reviews

January 05, 2024

Very good job on my brake replacement. They were efficient and provided very good service. More

by Rhbryan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
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Jan 06, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

The service department is awesome. Candace is my go to everytime. FYI, give her a raise😍♥️💯 More

by staceyg1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace and Josh
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Jan 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Candace provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Great service as always. Friendly and knowledgeable staff. Very informative concerning preventive maintenance. Takes excellent care of my vehicle More

by maadavis88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

My visit was Fabulous Fantastic Friendley Fast. It was a Great Experience. I will continue to use Jim Tidwell Ford. More

by sladeandsteeledad@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
Report | Print
Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had the 4-F experience, Fabulous, Fantastic, Friendly, and Fast! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Excellent customer service from beginning to end. Everything was thoroughly explained to us and we had complete confidence in the service that was to be provided. More

by KarenT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar, Justin Armstrong
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Great staff that care about their customers! They take time with you and review everything about your service More

by Janice Steadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Jonny Streetman in service dept was great to work with. Took all our concerns seriously and kept in touch with us More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Jan 03, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words Chris! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 29, 2023

Very helpful and a pleasure to deal with. Excellent customer service. Have made numerous purchases at this dealership. More

by readers_peloton0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I took my F150 for a basic oil change and tire rotation. I paid the invoice and was told the truck was waiting out front. I went out to the truck to find a dime-sized deep scratch in the paint. I went back More

by Alex Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Sharp
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Dec 28, 2023 -

Jim Tidwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 28, 2023

They got me in and out really quick! And had my car up to spec. The staff was really nice More

by Adrianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Ortiz
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Dec 30, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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