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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
755 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 755 reviews

December 28, 2023

Caleb, my service advisor is always very helpful. He keeps me updated on my vehicle, and addresses all my concerns. Thanks More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Dec 30, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Caleb provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 27, 2023

I've serviced my vehicles at Tidwell for several years. I always receive great service! More

by rhogan308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar
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Dec 29, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Sandra was friendly and knowledgeable. She is a great access to your business,Always a pleasure,to see.. More

by johnsondorothy700@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Ortiz
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Dec 27, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Sandra provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

Candace is truly a gem! Always takes care of me for anything I need in my truck. Always goes the extra mile More

by samhlow12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Dec 27, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Candace went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

I don’t give many dealerships a 4-5 star rating but these guys have been very good. I rated I 4stars because I had my vehicle in for 5 days and the service agent I was working with didn’t tell me she was goi More

by cdseeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
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Dec 22, 2023 -

Jim Tidwell Ford responded

It's wonderful to hear your overall experience with Jim Tidwell Ford has been positive, though there was a bit of a hiccup regarding communication with the service agent. It's understandable how frustrating it could be not to receive updates or be informed about the agent's absence on the day your vehicle was ready for pickup. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Pleasurable service appointment all my issues were rectified no complaints I have been a customer for 10 years More

by bigc209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny streetman
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Dec 21, 2023 -

Jim Tidwell Ford responded

That's fantastic to hear! Loyalty speaks volumes, and being a customer for a decade at Jim Tidwell Ford indicates a consistent level of satisfaction with our service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Great customer service & good work Justin great service Billy great service too Would recommend to friends & family More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin & Billy mgr
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Dec 19, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Billy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

I was greeted by the service advisor upon arrival at the dealership for service on my F150. He was professional and explained everything in detail about my service including the estimated cost and what wou More

by tayeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Dec 16, 2023 -

Jim Tidwell Ford responded

It's great to hear about your positive experience with the service advisor at Jim Tidwell Ford for your F150! A professional and detailed explanation about the service, along with estimated costs and the procedures involved, is invaluable in ensuring transparency and understanding. It's fantastic that the service was completed promptly and with great professionalism. We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Easiest buy ever no hassle, no pressure I bought what I wanted no what someone else would want me to buy More

by iodide_corella_0i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce W
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Dec 14, 2023 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Super helpful in talking me through the process and finding what I am looking for. More

by britanyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 13, 2023 -

Jim Tidwell Ford responded

It's great to hear that Jim Tidwell Ford was super helpful in assisting you through the process and helping you find what you were looking for! Having a dealership that guides you effectively can make the entire experience smoother. Congratulations on your new vehicle!

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