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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
790 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 790 reviews

February 07, 2024

Looked after our needs and made sure care was fully fixed. We are very satisfied More

by Oranjewurm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Feb 09, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear that we were able to look after your needs and ensure that your car was fully fixed, resulting in your satisfaction. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

Johnny in service does a great job communicating and I feel he is always honest and helpful More

by william.mb.kuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Feb 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that Johnny in service has been doing a great job for you! Effective communication, honesty, and helpfulness are key components of excellent customer service, and we're glad to know that he has provided that for you. Thank you for choosing our service, and we look forward to assisting you in the future!

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February 06, 2024

Excellent service. Been coming here for years and each time has been a great experience. More

by rlbarnes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Wayerman
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Feb 06, 2024 -

rlbarnes21 responded

Yes

Feb 07, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

February 01, 2024

They would get 5 stars if they offered mobile service for electric vehicles and offered DC fast charging. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Feb 03, 2024 -

Jim Tidwell Ford responded

Good news! Mobile service for many vehicles is coming soon. Our new Mobile Service van has arrived and we are equipping it now with all of the tools we need to take care our you here, at home or at the office. Also our DC fast chargers are being installed as we speak! Thank you for your business. Thanks, Jeremy Smith General Manager Jim Tidwell Ford

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January 31, 2024

They are always on time with their service. Really enjoy my visit there. People are very friendly every visit. More

by coachmackcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
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Feb 02, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 29, 2024

Bruce , made my car purchases super easy and smooth . He was really friendly and helpful . More

by Miroslava Montiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wanjohi
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Jan 31, 2024 -

Jim Tidwell Ford responded

We're glad to hear that Bruce made your car purchase easy and smooth, providing friendly and helpful assistance. Thank you for choosing us, and we hope you enjoy your new car!

January 26, 2024

I can’t say enough about the service agent I deal with. Michael Guitar is best. I wouldn’t do business with anyone but him. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar
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Jan 30, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words Paul! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

I did not have an appointment and they were able to get me in and get me hooked up to a new battery. More

by cmbowen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Jan 24, 2024 -

Jim Tidwell Ford responded

We're glad to hear that despite not having an appointment, they were able to accommodate you and get you hooked up to a new battery. Providing quick and efficient service is important to us. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 17, 2024

amazing service, first time and i will go back for service my raptor, Michael Guittar did amazing job helping me. More

by julio sldn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
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Jan 19, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an amazing service experience, and that Michael did an outstanding job helping you with your Raptor. Safe travels and continued satisfaction with your Raptor!

January 17, 2024

My service advisor was very professional and extremely helpful. I would definitely return to this location. More

by man362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Jan 19, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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