Jim Tidwell Ford

My visit was Fabulous Fantastic Friendley Fast. It was a Great Experience. I will continue to use Jim Tidwell Ford. It was a Great Experience. I will continue to use Jim Tidwell Ford. More

Excellent customer service from beginning to end. Everything was thoroughly explained to us and we had complete confidence in the service that was to be provided. Everything was thoroughly explained to us and we had complete confidence in the service that was to be provided. More

Very helpful and a pleasure to deal with. Excellent customer service. Have made numerous purchases at this dealership. Excellent customer service. Have made numerous purchases at this dealership. More

They got me in and out really quick! And had my car up to spec. The staff was really nice And had my car up to spec. The staff was really nice More

Caleb, my service advisor is always very helpful. He keeps me updated on my vehicle, and addresses all my concerns. Thanks He keeps me updated on my vehicle, and addresses all my concerns. Thanks More

I took my F150 for a basic oil change and tire rotation. I paid the invoice and was told the truck was waiting out front. I went out to the truck to find a dime-sized deep scratch in the paint. I went back I paid the invoice and was told the truck was waiting out front. I went out to the truck to find a dime-sized deep scratch in the paint. I went back and notified the service representative who called the manager. They apologized and told me they take of the paint repair would call the following day to schedule. I was never contacted, I called and left voicemails for the manager numerous times but 5 weeks later still haven't had a call back. Next step I will be contacting to Ford corporate to get my truck repaired. More

I've serviced my vehicles at Tidwell for several years. I always receive great service! I always receive great service! More

Sandra was friendly and knowledgeable. She is a great access to your business,Always a pleasure,to see.. She is a great access to your business,Always a pleasure,to see.. More

Candace is truly a gem! Always takes care of me for anything I need in my truck. Always goes the extra mile Always takes care of me for anything I need in my truck. Always goes the extra mile More

I don’t give many dealerships a 4-5 star rating but these guys have been very good. I rated I 4stars because I had my vehicle in for 5 days and the service agent I was working with didn’t tell me she was goi guys have been very good. I rated I 4stars because I had my vehicle in for 5 days and the service agent I was working with didn’t tell me she was going to be off the day my vehicle was ready for pickup. I kept calling and getting just a voicemail recording. I had to call and request to speak to another service agent to find out when my vehicle would be ready More