Jim Tidwell Ford

Great service, quick and pleasant experience they got me in and out before I thought they would! in and out before I thought they would! More

Very easy process trading and getting my new car. Brandon was awesome very informative. The whole process was painless. Brandon was awesome very informative. The whole process was painless. More

Service Dept. kept me informed about the status of my car repair each day and returned my calls timely. kept me informed about the status of my car repair each day and returned my calls timely. More

It was Quick and easy. The tecks gave Very friendly service. The shop and waiting room are Clean. The tecks gave Very friendly service. The shop and waiting room are Clean. More

Our experience at Jim Tidwell Ford was very pleasant. The staff was very friendly and knowledgeable. They answered all of our questions and never rushed us. Our salesman Curtis was so helpful and friendl The staff was very friendly and knowledgeable. They answered all of our questions and never rushed us. Our salesman Curtis was so helpful and friendly. Just want to thank him for everything. Will definitely recommend him and Jim Tidwell Ford. More

Very happy with the service that I received from the body shop. Alex kept me informed about my repair the entire time. I didn't want to file an insurance claim so the estimator Michelle gave me a fair repair shop. Alex kept me informed about my repair the entire time. I didn't want to file an insurance claim so the estimator Michelle gave me a fair repair estimate and even saved me a couple hundred dollars by repairing my bumper instead of replacing it like the other body shops I received quotes from wanted to do. I will continue doing business with Tidwell Ford. Excellent work and Great employees. More

I came to Tidwell Ford because I was disappointed with another Ford dealerships service department. Unfortunately, this was worse. The service representative who went by the name of Cxxxx was absolutely u another Ford dealerships service department. Unfortunately, this was worse. The service representative who went by the name of Cxxxx was absolutely useless. He never communicated anything to me unless I called him. He immediately would put me on hold for five minutes and gave me no information. He had my car for five days to inspect my transmission and perform an oil change. Five days. I had to demand my car be done in two hours because that’s when I was coming to pick it up. I contacted the service director Josh Bass, and he was spectacular. He understood the problem and immediately remedied it to my complete satisfaction. I can only hope the other service representatives work better than the one I had. More

As always, I had a very positive experience having my car serviced. My service advisor took care of all the details and kept me updated. serviced. My service advisor took care of all the details and kept me updated. More

I had to take my F150 platinum in due to the engine light coming on again, this is the second time in two months the same code has appeared. Although the truck is under warranty and they have the parts in st coming on again, this is the second time in two months the same code has appeared. Although the truck is under warranty and they have the parts in stock, it has been three weeks and I still don’t have a date on when it will be schedule for service. More

Got my car serviced, alignment and new tires. Shop Foreman, mechanics all very professional and helpful. Shop Foreman, mechanics all very professional and helpful. More