Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
754 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 754 reviews

March 04, 2025

Was lied to! Not a good experience at all. Will not recommend or go back to. I bought the vehicle there and had service before but this was not good at all. More

by eric4221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer, Service Manager
Report | Print
Mar 09, 2025 -

Jim Tidwell Ford responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Jeremy Smith General Manager Jim Tidwell Ford (678) 784-1235 jsmith@group1auto.com

March 03, 2025

The service department was very friendly and attentive to my needs. They resolved all my concerns and fixed part of the repairs under warranty. More

by Sean Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Mar 08, 2025 -

Jim Tidwell Ford responded

Sean, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

My service tech was excellent in every way. Job well done! Thanks for all your help. More

by Acthomas1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Streetman
Report | Print
Mar 06, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Service was excellent. Low wait time and delivered as expected. Great police with monthly discount specials. More

by davidkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David William
Report | Print
Mar 03, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

James, your sales rep was Great! Very patient with me Made the experience great. Thank you More

by Cwfleming80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boushard
Report | Print
Mar 02, 2025 -

Jim Tidwell Ford responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2025

Johnny Streetman, the service representative, was awesome. Mr. Johnny was very courteous and very helpful. More

by Hide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Report | Print
Feb 28, 2025 -

Jim Tidwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Jonny was a great service rep. Was upfront and honest. Walked me to car and removed service shoe guard and service placard. It was a painless process More

by jwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Report | Print
Feb 28, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2025

Thanks for making the purchase of a new vehicle a pleasant experience, The sales staff did an awesome job. More

by robinsonanthony29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prodi, Fabio
Report | Print
Feb 28, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

The customer service and client service were excellent. The process of purchasing my vehicle was easy and thorough. Very pleased overall. More

by Tterrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, Damane
Report | Print
Feb 24, 2025 -

Tterrell responded

Thank you for making my purchase experience easy and enjoyable.

February 23, 2025

Jim Tidwell always provides great service. They also provide great information along the way. My go to dealership & service center. More

by tyga_style
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton
Report | Print
Feb 24, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...
6
7
8
...
76