Jim Wynn Volkswagen
Norristown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We are return customers because of the professionalism, frienldy service, and the low sales pressure. Combine these factors with an excellent sales person, Simo Chaoui, who allowed us to lead him to the ve frienldy service, and the low sales pressure. Combine these factors with an excellent sales person, Simo Chaoui, who allowed us to lead him to the vehicle of our choice rather than pitching one vehicle over another, provided us with an excellent experience. We highly recommend this dealership. More
I had an outstanding experience at this dealership. This is my 3rd VW from this dealership and Simo Chaoui and Rob Venella are wonderful to work with. Every email was answered promptly and they did anythin is my 3rd VW from this dealership and Simo Chaoui and Rob Venella are wonderful to work with. Every email was answered promptly and they did anything and everything to accommodate my needs. I would recommend this dealership and Simo to anyone looking for a Volkswagen. Go see Rob and Simo - they won't pressure you to buy and they will provide great customer service. Good job Simo and Rob! More
This is the second car we purchased from this dealership and the experience is always positive. Our sales representative, Ben Cook, was very knowledgeable and informative about the Golf TDI and never press and the experience is always positive. Our sales representative, Ben Cook, was very knowledgeable and informative about the Golf TDI and never pressured us to buy. He was a pleasure to deal with and made us feel like we were buying from a "friend". He followed up with us frequently after the purchase to ensure our total satisfaction. We love the car and especially the gas mileage we are getting already. It feels GREAT to be driving a clean diesel...thank you BEN!!! The service department at this dealership is also excellent. They really helped me out with my pervious car, the Golf GL, when the engine hood latch failed and I was heading out on a driving trip to Canada. They fit me in to their service schedule at the last minute and fixed it the night before I had to leave. I was SOOOO grateful for their assistance in accommodating my emergency. All in all, we have had good experiences with this dealership on both the sales and service side and would recommend them. More
I've been to about 5 volkswagen car dealerships in the area and I felt like I was lied to by all of them except for the guys at Wynn. They make you feel comfortable and make the entire process easy and p area and I felt like I was lied to by all of them except for the guys at Wynn. They make you feel comfortable and make the entire process easy and painless. Also, I found the salespeople to be much more knowledgeable about the cars! The salespeople at some of the other dealerships didn't know where half the buttons were on our test drive and had a hard time answering my questions! More
No issues with the dealership. Received all required info on cars and was a relatively low pressure sale. The new Recent/New Grad Program that Volkswagen offers made the car purchase easy. Had no issue info on cars and was a relatively low pressure sale. The new Recent/New Grad Program that Volkswagen offers made the car purchase easy. Had no issues when returned for second test drive. No complaints here More
I had a great experience at Jim Wynn Volkswagon in Norristown, PA. The sales person (Bob Pasquarello) listened to what my needs were and was very easy to get along with. I never felt like I was being Norristown, PA. The sales person (Bob Pasquarello) listened to what my needs were and was very easy to get along with. I never felt like I was being sold and ended up getting a car that fit what I was looking for. More
The buying experience at this dealership was second to none. When I say experience, I mean it. From the time you walk through the grandiose front doors to the time you leave in your new or used, sorry, pr none. When I say experience, I mean it. From the time you walk through the grandiose front doors to the time you leave in your new or used, sorry, pre-owned car you get nothing but service with a smile. The atmosphere is pleasant and professional without the slightest hint of pretension. I encourage anyone in the market to seek out this establishment and it's magnificent staff. In fact I think that Wynn's should be the business model for this, our struggling nation. Thank you, and God bless. More
We saw the listing for the Audi we wanted online and immediately called Wynn to see if it was still available. We talked to Ben Cook and arranged to come test drive it the same day. Ben greeted us at th immediately called Wynn to see if it was still available. We talked to Ben Cook and arranged to come test drive it the same day. Ben greeted us at the dealership and accompanied us on the test drive - letting us drive his regular route around Norristown, and on the highway, which I requested. Ben was great in every way. Even though he sells VWs, he knew plenty about the Audi and had an answer to almost every one of our questions. We never felt pressured about the car ... even though he did mention another buyer was coming later that night for a second look. We decided to buy the car on the spot, and even though the price was already really good, Ben was able to lower it a little so we felt more comfortable. Throughout the whole process, he always seemed up-front, honest and very willing to help and make the experience hassle-free and enjoyable -- and he did!! He's a young guy but he's got great interpersonal skills and not only did we love the car, but we felt really good about buying it from him. Even after the sale, he's been in touch to make sure everything is going ok, which is nice. I would easily send anyone I knew to Ben at Wynn to have him help them get a great car with an enjoyable buying experience. More
I have purchased 7 VW"s at three different dealerships. By far I have had the most satisfaction from Wynne VW. My salesperson was Simo Chaoui. He was extremely helpful, personable, knowledgable and most By far I have had the most satisfaction from Wynne VW. My salesperson was Simo Chaoui. He was extremely helpful, personable, knowledgable and most importantly, upfront and honest, unlike other VW dealerships. There was no pressure whatsoever. I knew the make of VW that I wanted and Simo patiently explained in a clear manner all of the features and also explained all options available to me. I have also dealt with the service department at Wynne and I found the repairs done to my older VW have been performed in a competent manner; onced again, I believe they are an honest dealership. I would highly recommend looking up Simo if you are considering a VW. Simo explains the features of a VW and he allows you to make a decision with no pressue whatsoever. I can honestly say that I have been to local Nissan and Toyota dealerships, who also offer an excellent product, but the pressure and nonsense I had to put up with were unbelievable. I had no problem sending my daughter to see Simo and she was very happy with the experience and her new Jetta. More
I went to Jim Wynn Volkswagen to purchase my first new car. Working with Ben Cook made the experience better than I could have ever imagined. Ben was and still is always very helpful, patient and availa car. Working with Ben Cook made the experience better than I could have ever imagined. Ben was and still is always very helpful, patient and available. He was aware of what I wanted and needed and always took that into consideration when talking with me about my options. He addressed all of my questions and concerns when they arose. The entire staff at Wynn was great to work with. I highly recommend Wynn, especially Ben Cook, to anyone I know looking to buy a new car! More