Jimmy Britt Chevrolet GMC - Service Center

I am disappointed in the first service I did at Jimmy Britt which came recommendation by one of your current customers. My service was booked for 9am I was expecting at least a phone call during the d Britt which came recommendation by one of your current customers. My service was booked for 9am I was expecting at least a phone call during the day to get some verbal report on when the car would be ready but nothing happened? I was told that there was a noisy belt that may need to be replaced at a next service. I would have expected a service call during the day that it was recommended to change the belt. Now It has to be scheduled to do it at another service date. When I arrived at 4:50pm I was told the car was not ready which is unacceptable for a vehicle scheduled for a 9am service? What If I wanted to wait for the service at the dealer? I only got the car back at 5:30 after the 5pm closing time. Not good service. Was the service put off to the bottom of the list because it is not a Chevrolet product? I only put 2 starts because the service guy was friendly. More

The joy of car buying We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We love our car and buying from jimmy Britt was painless...... More

Nice, Knowledgeable Folks They checked my air filters when they changed the oil, & let me know 2 of them needed to be changed. Very happy they checked them & let me know. They checked my air filters when they changed the oil, & let me know 2 of them needed to be changed. Very happy they checked them & let me know. More

Excellent Service The service department quickly serviced my vehicle and charged me less than I expected! I had no problems of any kind with the job done. The service department quickly serviced my vehicle and charged me less than I expected! I had no problems of any kind with the job done. More

Excellent customer service I recently took my 2008 Chevrolet 2500HD diesel in for being in reduced power mode.... 4 days before Christmas and needing to drive back home to KY fo I recently took my 2008 Chevrolet 2500HD diesel in for being in reduced power mode.... 4 days before Christmas and needing to drive back home to KY for the Holidays. The service team looked at my truck offered ideas on items to help in the short term since this was going to take more than a day to fix. They even provided me with a loaner car to drive... When it was obvious that it wasn't going to be easy to fix in the window before Christmas the offered a solution where the experience of their Duramax diesel mechanic really paid off. I was home for Christmas thanks to Jimmy Carrier and the service department. Oh and the truck is back to running like a champ. More