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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
787 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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787 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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August 02, 2023
I still havent got the right tire after 8 months and two trips at an hour and 20 minutes one way...The way things are going I would not, at this time recommend this service center. I still have a black let trips at an hour and 20 minutes one way...The way things are going I would not, at this time recommend this service center. I still have a black letter tire and a white letter tire on same side of truck they wanted to keep my truck and I wouldnt leave it saying they would have the tire in the next day...it is now three weeks later with no word from service dept...this is unacceptable. Noone there would have the patience Ive had More
by lazerdartburdette
Verified CustomerEmployees Worked With
Taylor Ray/Denise Williams
July 20, 2023
Brandon Powell is an amazing sales guy! He handled my indecisive self like a champ and never showed any frustration. Plus came in on his day off just to sit there for hrs for the signing p He handled my indecisive self like a champ and never showed any frustration. Plus came in on his day off just to sit there for hrs for the signing process. After purchase, he continued to handle aftermarket service appts just because. I have taken my Grand Cherokee in for 3 services .. 2 of them Ms Teresa from Statesboro handled me she knows her job and keeps the maintenance dept running and in line! She continued to check on everyone waiting even ones she wasn’t tied to, answered questions and followed up in a timely manner! She truly goes above and beyond! I will try to always deal with my favorite 2!! - Marcie Hagan More
by marciehagan
Employees Worked With
Teresa - Service, Brandon Powell
July 12, 2023
These people were non stop they, knew what I needed and nothing stopped them from getting for me! Mrs Theresa in service is the best! nothing stopped them from getting for me! Mrs Theresa in service is the best! More
by Slater2382
July 05, 2023
The service department has been awful the last two times we have dealt with them. I bought a 2022 Wagoneer last year, and the first time I took it in for an oil change and service, my car was detailed insid we have dealt with them. I bought a 2022 Wagoneer last year, and the first time I took it in for an oil change and service, my car was detailed inside and out. The same thing happened for the second service; however, when I got my car back the second time, one of the plastic pieces behind my door handle was pushed out - all they had to do was push it back in. The third time I went for a service change, my car was not detailed at all. We called to ask why, and they said they ran out of time due to my late appointment. This was absolutely false. I showed up early for my appointment time, which I told them, and then they asked me to bring in my car so that I could detail it and address recalls on my car. I said okay, but I will need a car that day due to my work schedule and not knowing how long they would need it. I show up a second time for this and when I get there the service department has no idea why I am there and can't understand why I need a loner car. After waiting a long time and having the nice salesperson who sold me my Wagoneer step in to help, I finally left. THEN ... that afternoon they called me and said the car was finished, so when I got there I was beyond angry to find that the car had only been sprayed down with water on the outside and the inside was NOT EVEN TOUCHED! Terrible service. I wouldn't recommend buying a car from here especially if this is how they treat their customers. More
by ldavis120891
Employees Worked With
Greg Cooper
June 28, 2023
Denise and Bodie went out of their way to make sure that everything I needed was taken care of in a very timely manner. I really appreciate they’re going above and beyond that’s what services All about and everything I needed was taken care of in a very timely manner. I really appreciate they’re going above and beyond that’s what services All about and they certainly did their job on this one. If I could’ve given 10 stars I would have they were exceptional thanks guys I really appreciate it More
by dodie466
Employees Worked With
Denise and Bodie, Greg Cooper
