Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

It was quicker than expected and folks were very courteous. Only thing I will inquire about later is why they did not rotate my spare into rotation as I own a Jeep Rubicon with a matching spare. I t courteous. Only thing I will inquire about later is why they did not rotate my spare into rotation as I own a Jeep Rubicon with a matching spare. I thought this was common practice. More

Was great. Dropped tge car off. Was notified when it was ready. Very fast always a pleasure. Dropped tge car off. Was notified when it was ready. Very fast always a pleasure. More

Very pleased as always. Extremely considerate people who care about me and my people. Very nice Extremely considerate people who care about me and my people. Very nice More

Carson was really good at explaining what was going on and what it would take, thanks guys and what it would take, thanks guys More

Service appointment on 9/15/22 at 2:00pm. Was told 2021 Jeep Wrangler needed a Nox Sensor. They did not have one in stock would try locating one. On 9/16/2022, I drove from Anderson, SC to Was told 2021 Jeep Wrangler needed a Nox Sensor. They did not have one in stock would try locating one. On 9/16/2022, I drove from Anderson, SC to Statesboro to speak to the service department and was told they could not secure the part but would keep searching. Technician told me she would call me 5:00 pm on Friday with status. As of today (9/20/2022), I have not been contacted or updated. I found this dealership unreliable and not dependable. It seems they are waiting for my daughter's jeep to go into limp mode or left stranded. Even then, I don't have any confidence they will act in any urgency. I am left not knowing the status or if they are even trying to locate the part. I spoke to another dealership and they said the part is available. Who knows?!? If this is the norm to expect from a Chrysler Jeep service department, I doubt I will own another vehicle from their product line. More

They are not organized in the detail and service areas. They are rude and doesn’t respect the purchaser’s concern or needs They are rude and doesn’t respect the purchaser’s concern or needs More

The earliest appointment was one week from the time I called. I dropped my Ram off the day before my appointment. They didn't even look at it for 4 days. I had to wait until the next week to pick up my called. I dropped my Ram off the day before my appointment. They didn't even look at it for 4 days. I had to wait until the next week to pick up my truck, even though the part was in stock. The day after I picked it up the check engine and gloplug lights came back on. If I had any Dodge dealership closer, this one is 45 minutes from my home..I would never go to Jimmy Briggs again. The service is awful...there are some pleasant people who work there...but I've had nothing but disappointment with the service department More

I was supposed to write fifteen words but disappointed is the only word i really need to use the only word i really need to use More

Carson was the absolute best making sure all of my needs and wants for getting my car serviced were met. He was so attentive and really made me feel like his top priority. I absolutely love this dealership and wants for getting my car serviced were met. He was so attentive and really made me feel like his top priority. I absolutely love this dealership and I will never go anywhere else! More