Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

excellent service. ...the technician even put plastic over my seats which was amazing as well...just visited another dodge dealership in the same week that did not do th ...the technician even put plastic over my seats which was amazing as well...just visited another dodge dealership in the same week that did not do that and did not go the extra mile like this location did....excellent communication and will do all my business here More

The service department was very professional and courteous. Even though it was the cashier’s second day on the job, she took her time and asked questions to ensure I was satisfied. courteous. Even though it was the cashier’s second day on the job, she took her time and asked questions to ensure I was satisfied. More

First, I had an 11:30 am and left the dealership at 1:16 pm, only after I approached the desk to see what was taking so long. I also asked them to check a light that was on, on the dashboard. I was told t pm, only after I approached the desk to see what was taking so long. I also asked them to check a light that was on, on the dashboard. I was told that there would be a charge to check it and I stated that the car was new, there shouldn't be a charge. They said they would check it out but didn't! I dread returning there. After leaving, I received a text stated that they were sorry I missed my scheduled maintenance. I didn't miss it!!!! More

We had a problem with a 2018 Jeep compass and had to go back several times and trying to figure out what the problem was. After several tries the problem was pinpointed and taking care of back several times and trying to figure out what the problem was. After several tries the problem was pinpointed and taking care of More

I waited 4 months for them to fix vehicle’s air suspension. I did not receive any updates from service advisor. i had to call and go up there personally for status updates. When the vehicle was fix suspension. I did not receive any updates from service advisor. i had to call and go up there personally for status updates. When the vehicle was fixed, i did not receive a call to let me know it was done. i had to call myself, and found out they had finished fixing vehicle a week beforehand. They did charge me full price. More

The service department did a great job with the tires on my ram. I love them my ram. I love them More

My appointment was at 1300, I got there sooner than expected. They took my truck back and was finished before my 1300 appointment. Great Job expected. They took my truck back and was finished before my 1300 appointment. Great Job More

Had my oil changed and the tires rotated. It took about one hour. I was fine with the time that it took! It took about one hour. I was fine with the time that it took! More

very good job communicating with me in regards to my truck repair and the difficulties getting to needed parts to complete the repair truck repair and the difficulties getting to needed parts to complete the repair More