Jimmy Vasser Toyota

We received excellent customer service from Richard Odetto. He explained all of the service that was needed for the 30,000 mile check on our vehicle in detail. He stated it would take about 2 hours for Odetto. He explained all of the service that was needed for the 30,000 mile check on our vehicle in detail. He stated it would take about 2 hours for service and that was spot on. Their dealership is very comfortable if you have to stay there until service is complete. More

The service team at jimmy vasser Toyota in Napa is always courteous and friendly I always wait to pickup my car they have a comfortable waiting area and service time is generally very close to how long they courteous and friendly I always wait to pickup my car they have a comfortable waiting area and service time is generally very close to how long they say it will take More

I have been taking both my Priuses here for a while. Anthony Beaver always excels at customer service. He is knowledgeable and keeps me posted on anything that needs to be taken care of. I completely Anthony Beaver always excels at customer service. He is knowledgeable and keeps me posted on anything that needs to be taken care of. I completely trust his judgement. More

Excellent customer service from Martin Mendoza. He knows his job. Highly knowledgeable with what he does. Not pushy. And very courteou. Would highly recommend him to prospective Toyota clients. Love our 202 his job. Highly knowledgeable with what he does. Not pushy. And very courteou. Would highly recommend him to prospective Toyota clients. Love our 2020 Highlander! More

While I am happy with Anthony I think the rest of the service department can learn a great about customer service from this man thank you Anthony. service department can learn a great about customer service from this man thank you Anthony. More

Start to finish I am thrilled!!! Rich was amazing, wrote down my needs, went above and beyond with a Lyft, and gave me my recommendations with no hassle!!! I am doing them next week- and appreciate all thei down my needs, went above and beyond with a Lyft, and gave me my recommendations with no hassle!!! I am doing them next week- and appreciate all their work- my car sounds like a new car again after just half a days work- and I’m so grateful. Thank you! More

Mario Zabala is an excellent addition to your company. He is helpful, polite and a very pleasant person to deal with. He has now helped me both times I have had my Highlander to service. Thank you Mario. is helpful, polite and a very pleasant person to deal with. He has now helped me both times I have had my Highlander to service. Thank you Mario. More

Always excellent and quick service! All staff are friendly, knowledgeable and very helpful. I appreciate them, and it’s clear that they appreciate their customers! friendly, knowledgeable and very helpful. I appreciate them, and it’s clear that they appreciate their customers! More

The check in process was quick and efficient. Staff was very friendly and helpful while checking in. I appreciated his ability to provide a quality experience while engaging in a personable conversation! very friendly and helpful while checking in. I appreciated his ability to provide a quality experience while engaging in a personable conversation! More

Anthony Beaver provided excellent service. Patient, helpful, timely. I appreciate the ease in making the appointment and having the work done.b Thank you very much helpful, timely. I appreciate the ease in making the appointment and having the work done.b Thank you very much More