Joe Basil Chevrolet
Depew, NY
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Stood in the showroom the first time for 30 minutes got aggravated and left came back and stood there for 20 minutes more before anyone even acknowledged I was there very disappointed then one of the manag aggravated and left came back and stood there for 20 minutes more before anyone even acknowledged I was there very disappointed then one of the managers had the audacity to say I thought you were with the other people there was no body near me at 12 employee's looked at me and not one of them said. Word to me will be buy a vehicle elsewhere and will tell everyone I know to steer clear of this dealership More
Felt very comfortable with their COVID protocols. Service personal were courteous and efficient. Dealership provided comfortable waiting area and texted to be sure needs were met and letting me know the prog personal were courteous and efficient. Dealership provided comfortable waiting area and texted to be sure needs were met and letting me know the progress of the service being done. More
Personnel were courteous and professional. The service provided was adequate. The amount of time to determine the nature of the problem and the scope of the repair needed seemed a bit long. I am unsure provided was adequate. The amount of time to determine the nature of the problem and the scope of the repair needed seemed a bit long. I am unsure if I would recommend this service center. Nonetheless, I indicated I would not recommend it because the form requires a yes or no answer. More
Prompt and courteous service... always keeping me in the loop with what was going on. Very friendly and never made me feel like I was an inconvenience loop with what was going on. Very friendly and never made me feel like I was an inconvenience More
Have bought 2 Silverados from Bob Bell, terrific guy, but this time had to walk away from the purchase I wanted because someone at GM has decided that new 2020 trucks do not need CD players, Fog Lights, and this time had to walk away from the purchase I wanted because someone at GM has decided that new 2020 trucks do not need CD players, Fog Lights, and NO Sirius Satellite radio. I am 61, not 25 and want to enjoy my ride MY WAY with Sirius and my CDs and want my safety on the dark roads I drive on alot using my FOG LIGHTS that I have become accustomed to. I have a good relationship with Bob and Basil has treated me excellent for years now but higher up the chain at GM has decided how I WILL ENJOY my truck - Sorry, I didn't work 45 years to be told and controlled - Retirement is on my terms and if I have to put tires and parts on this 2017 to be able to be happy having what I see important to me - SO BE IT! I hate the fact that I cannot buy this 2020 Silverado but know that I would not be happy without the things that I really enjoy and count on for my safety. I feel bad for my salesman cause he had treated me very good for a long time. More
Everyone was very helpful when i leased my Chevy Trax. I like the chevy trax it is a very nice easy riding car and i like the matts that were ordered for my trax. Thank you Paulette Vispi like the chevy trax it is a very nice easy riding car and i like the matts that were ordered for my trax. Thank you Paulette Vispi More
it has been very stressful dealing with joe basil purchased a vehicle with 79k+ i put 4500 mi on it since march 9th been in an out if that place with exhaust issues fuel system sensors cosmetic put 3 purchased a vehicle with 79k+ i put 4500 mi on it since march 9th been in an out if that place with exhaust issues fuel system sensors cosmetic put 3500 down another 3k in payments an owe 11grand still an basically they said my loss had it for 7 months be very careful they have a 101 point check but missed a couple critical ones on mine feeling ripped off. Good luck More
I would not Basil again. As much as they deny it and try to patronize me, I know what my mileage was when I dropped it off and with everything adjusted to a smaller person and my vehicle had 28 miles more t to patronize me, I know what my mileage was when I dropped it off and with everything adjusted to a smaller person and my vehicle had 28 miles more than when I dropped it off is inexcusable. More
I read in Automotive News about you all giving the car to the 104 year old WWII Vet, Great job!!!!!!!!!!!!! People need to know how important local dealerships are for their communities, most are big support the 104 year old WWII Vet, Great job!!!!!!!!!!!!! People need to know how important local dealerships are for their communities, most are big supporters, Joe Basil Chevrolet proves it. Good selling . Steve Haag Jerry Haag Motors, Hillsboro, Ohio More