Joe Basil Chevrolet
Depew, NY
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Quick , sales,knowledgeable, honest Great service in selecting a used vehicle, no pressure sales. Test drive a number of vehicles all questions were answered. A great dealership and well Great service in selecting a used vehicle, no pressure sales. Test drive a number of vehicles all questions were answered. A great dealership and well organized. More
Poor warranty backup I reported a squeaking noise when applying the brakes. Company claimed it was rust. Later charged $400 rotors and pads. Never again shop here ever. I reported a squeaking noise when applying the brakes. Company claimed it was rust. Later charged $400 rotors and pads. Never again shop here ever. More
Joe LaTona was courteous and knowledgeable. Joe LaTona was very courteous and professional. I have never left a dealership knowing my new car so well. He was very thorough in showing me the fe Joe LaTona was very courteous and professional. I have never left a dealership knowing my new car so well. He was very thorough in showing me the features on my new vehicle. More
Service was awesome I needed an inspection & my engine light was on. Justin was extremely pleasant, knowledgeable & took time to explain things to me. I will request hi I needed an inspection & my engine light was on. Justin was extremely pleasant, knowledgeable & took time to explain things to me. I will request him in the future to service my car & won’t hesitate to recommend him to my friends. More
Awful experience Poor experience with the sales person and team with changing price at the last minute. Took a deposit and never indicated there was an issue. Poor experience with the sales person and team with changing price at the last minute. Took a deposit and never indicated there was an issue. More
Best in everything Always have the best service in sales and related services. Purchased 3 cars in the past 8 months from Basil. Always happy with the prices and helpfu Always have the best service in sales and related services. Purchased 3 cars in the past 8 months from Basil. Always happy with the prices and helpfulness More
Quick, Professional and Courteous Diane Domagala was professional, courteous and had me set up with my new lease and vehicle instructions very quickly. Very thorough and helpful. I w Diane Domagala was professional, courteous and had me set up with my new lease and vehicle instructions very quickly. Very thorough and helpful. I would recommend Joe Basil's dealership to anyone I know. More
Never again 1- brakes went on our 2012 Jeep Grand Cherokee in the middle of winter while my wife was driving... there was a recall on the jeep that we were not ma 1- brakes went on our 2012 Jeep Grand Cherokee in the middle of winter while my wife was driving... there was a recall on the jeep that we were not made aware of.. 2- there’s a leak in our sunroof that we’ve taken back to have fixed multiple times and they NEVER fixed it.. 3- our check engine light (evac system) keeps going on and we’ve taken the jeep back multiple times to have it fixed but it still pops up!! I’ll NEVER recommend this place to anyone, I’ll be doing the exact opposite!! More
First time Basil Customer! Rob was an amazing Sales Manager and very accommodating. Ricardo was very thorough and we enjoyed our first shopping experience with Basil. He gave us Rob was an amazing Sales Manager and very accommodating. Ricardo was very thorough and we enjoyed our first shopping experience with Basil. He gave us a tour of the facilities and went through lots of features of our new vehicle. More
They were quick and professional My vehicle was taken care of and returned in short time had diagnostics done. Problem corrected. Oil change,30000 service performed. Cleaned up draggi My vehicle was taken care of and returned in short time had diagnostics done. Problem corrected. Oil change,30000 service performed. Cleaned up dragging rusty calipers, tire rotation More