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Joe Basil Chevrolet

Depew, NY

4.1
542 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 542 reviews

July 20, 2019

Quick , sales,knowledgeable, honest Great service in selecting a used vehicle, no pressure sales. Test drive a number of vehicles all questions were answered. A great dealership and well More

by Looking good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, sales and John ,finance
July 17, 2019

Poor warranty backup I reported a squeaking noise when applying the brakes. Company claimed it was rust. Later charged $400 rotors and pads. Never again shop here ever. More

by Clark,james1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer can't remember the name.
July 16, 2019

Joe LaTona was courteous and knowledgeable. Joe LaTona was very courteous and professional. I have never left a dealership knowing my new car so well. He was very thorough in showing me the fe More

by Nancy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe LaTona
July 16, 2019

Service was awesome I needed an inspection & my engine light was on. Justin was extremely pleasant, knowledgeable & took time to explain things to me. I will request hi More

by Clsiamese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in the service department
July 16, 2019

Awful experience Poor experience with the sales person and team with changing price at the last minute. Took a deposit and never indicated there was an issue. More

by jamster124
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ricardo Ventura
June 30, 2019

Best in everything Always have the best service in sales and related services. Purchased 3 cars in the past 8 months from Basil. Always happy with the prices and helpfu More

by suzie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Domogala
June 26, 2019

Quick, Professional and Courteous Diane Domagala was professional, courteous and had me set up with my new lease and vehicle instructions very quickly. Very thorough and helpful. I w More

by ChevyTrax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Domagala
June 06, 2019

Never again 1- brakes went on our 2012 Jeep Grand Cherokee in the middle of winter while my wife was driving... there was a recall on the jeep that we were not ma More

by Reed33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
May 25, 2019

First time Basil Customer! Rob was an amazing Sales Manager and very accommodating. Ricardo was very thorough and we enjoyed our first shopping experience with Basil. He gave us More

by Dottymayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and Ricardo
May 08, 2019

They were quick and professional My vehicle was taken care of and returned in short time had diagnostics done. Problem corrected. Oil change,30000 service performed. Cleaned up draggi More

by Bk716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey D, Nathan (Nate), Jake for car loaner
May 20, 2019 -

Joe Basil Chevrolet responded

Thanks to you, we're so pleased to hear about your positive experience! Welcome to the family!

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