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Joe Basil Chevrolet
Depew, NY
545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 545 reviews
June 06, 2019
Never again 1- brakes went on our 2012 Jeep Grand Cherokee in the middle of winter while my wife was driving... there was a recall on the jeep that we were not ma 1- brakes went on our 2012 Jeep Grand Cherokee in the middle of winter while my wife was driving... there was a recall on the jeep that we were not made aware of.. 2- there’s a leak in our sunroof that we’ve taken back to have fixed multiple times and they NEVER fixed it.. 3- our check engine light (evac system) keeps going on and we’ve taken the jeep back multiple times to have it fixed but it still pops up!! I’ll NEVER recommend this place to anyone, I’ll be doing the exact opposite!! More
by Reed33
Employees Worked With
Do not remember
Helpful May 25, 2019
First time Basil Customer! Rob was an amazing Sales Manager and very accommodating. Ricardo was very thorough and we enjoyed our first shopping experience with Basil. He gave us Rob was an amazing Sales Manager and very accommodating. Ricardo was very thorough and we enjoyed our first shopping experience with Basil. He gave us a tour of the facilities and went through lots of features of our new vehicle. More
by Dottymayle
Employees Worked With
Rob and Ricardo
May 08, 2019
They were quick and professional My vehicle was taken care of and returned in short time had diagnostics done. Problem corrected. Oil change,30000 service performed. Cleaned up draggi My vehicle was taken care of and returned in short time had diagnostics done. Problem corrected. Oil change,30000 service performed. Cleaned up dragging rusty calipers, tire rotation More
by Bk716
Employees Worked With
Jeffrey D, Nathan (Nate), Jake for car loaner
May 01, 2019
Repair I always receive fabulous service here. It's my number one choice for repair service (and tires). What a great deal to include rotation for the life I always receive fabulous service here. It's my number one choice for repair service (and tires). What a great deal to include rotation for the life of the tires! Very accommodating technicians. More
by Holley
Employees Worked With
Dennis Ehrenreich
May 01, 2019
Transaction It was a simple and easy transaction the entire Workforce made it easy and comfortable I was in and out in less than an hour It was a simple and easy transaction the entire Workforce made it easy and comfortable I was in and out in less than an hour More
by Blob
Employees Worked With
Joe latola, Lindsey Walters, Jess BasilCars
April 27, 2019
Amazing Sale Person This is the fourth car I have purchased fromBob Brll. Very personable and knowledgeable. The dealership was easy to work with and able to get me whe This is the fourth car I have purchased fromBob Brll. Very personable and knowledgeable. The dealership was easy to work with and able to get me where I needed to be to seal the deal. More
by Chktg buyer
Employees Worked With
Dan Meyers, Robert Bell, and Kyle
April 27, 2019
Truck Purchase Salesman was knowledgeable, courteous, and efficient. Trade in process was quick and easy. Dealership clean and orderly. The whole process was well or Salesman was knowledgeable, courteous, and efficient. Trade in process was quick and easy. Dealership clean and orderly. The whole process was well organized. Veterans discount on accessory items was appreciated. More
by Truckman
Employees Worked With
Matt Newton, Mike , Robin Smircina
April 25, 2019
Excellent service Polite and efficient staff! Clean and comfortable facilities! Everyone is friendly. Service was quick and they very were busy. I highly recommend Polite and efficient staff! Clean and comfortable facilities! Everyone is friendly. Service was quick and they very were busy. I highly recommend Joe Basil Chevrolet. More
by Happy customer
Employees Worked With
Jess BasilCars
April 24, 2019
Helpful Justin was very professional and helpful. Everything from vehicle search to delivery was handled in a timely fashion. Justin and Schuyler were extreme Justin was very professional and helpful. Everything from vehicle search to delivery was handled in a timely fashion. Justin and Schuyler were extremely helpful in explaining all features of the Traverse that we purchased. More
by Maureen
Employees Worked With
Justin, Schuyler and Dan
April 24, 2019
Great service! Went in for a recall and to get new key fobs programmed. They were knowledgeable and did not over charge me, like another dealer wanted to. Went in for a recall and to get new key fobs programmed. They were knowledgeable and did not over charge me, like another dealer wanted to. More
by Smbratek
Employees Worked With
Nate
