Joe Basil Chevrolet
Depew, NY
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I was contacted by Jim basil on November 9th about purchasing my vehicle which was listed for sale on Facebook Marketplace. We came to an agreed price and he put me in a group chat with 4 other people purchasing my vehicle which was listed for sale on Facebook Marketplace. We came to an agreed price and he put me in a group chat with 4 other people that work at Basil Chevrolet in Depew, New York. They were clear on the fact that the car was not paid off, and currently titled in Pennsylvania. The associate they put in charge of my transaction was named Sean. Sean asked for a picture of my drivers license front and back and my loan number. I simply asked for a picture of his business card. Nick Blenski another associate in this group message responded that Sean didn’t have business cards yet but provided his card instead. Which made me feel a little weary. They asked what bank I used and I told them. Sean then asked for my account number which is my personal password associated to myself and grants access to my personal banking. I told him that I would not provide this information and if he needed me to contact the bank myself I would and get any information he needed. That was completed. I called and received all information that was asked of me, got proof of ownership which would obviously insinuate that I didn’t have the title otherwise that would have been provided to show proof of ownership. Today 11/14 I was told that since the title is filed in Pennsylvania which is an electronic state in order for them to follow through on their promise to purchase my car I would have to pay my car off in full. Receive a paper title. And then and only then would they adhere to their previous agreements. When I spoke to Jim today on the phone he stated that he had no knowledge that I still owed money on the vehicle, which my first text in the group chat clearly stated that I owed money and that the title was not in my possession. So after a week of back and forth conversations, me contacting my bank for information for them I am left with no result of my car being purchased. More
I recently purchased a Chevy blazer from Joe Basil Chevrolet. My salesperson, Ricardo Ventura was so knowledgeable, patient & efficient! All my questions were answered. I was indecisive and he underst Chevrolet. My salesperson, Ricardo Ventura was so knowledgeable, patient & efficient! All my questions were answered. I was indecisive and he understood and helped me make the right decision! Also Matt, from the financial area was very understanding, helpful and knowledgeable. Then you cannot forget the other team members (including both Mike's & Steve). I can understand why Joe Basil is #1. I am so very happy with my new blazer!!!! Thank you all, Sincerely Jane & Ron L More
Great dealer had a huge problem and joe Basil helped me solve it. Financed 5 vehicles every experience was excellent!!! solve it. Financed 5 vehicles every experience was excellent!!! More
If you're looking for a dealership that employs accommodating people who are professional and knowledgeable I would highly recommend Joe Basil Chevrolet! Mike Saladino, Mike DeGeorge and Andy Iomas accommodating people who are professional and knowledgeable I would highly recommend Joe Basil Chevrolet! Mike Saladino, Mike DeGeorge and Andy Iomas were great to work with and really went above and beyond to secure our desired car and ensure top quality service. This team also kept us well informed along the way about timing and next steps as we had to wait for our vehicle to become available. My husband and I were in the market for a safe, reliable vehicle for our teens to drive and the drive to Buffalo from Rochester was well worth the positive experience! More