Joe Basil Chevrolet
Depew, NY
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Professional informative friendly For as busy as the dealership was they kept the whole process from start to finish moving. The salesman was extremely friendly professional and inform For as busy as the dealership was they kept the whole process from start to finish moving. The salesman was extremely friendly professional and informative with all our questions. In fact all the staff was pleasant to be around. More
A new car! Great experience! It was a very good experience visiting Joe Basil Chevrolet. Each person we came upon was friendly and knowledgeable. The dealership itself was clean a It was a very good experience visiting Joe Basil Chevrolet. Each person we came upon was friendly and knowledgeable. The dealership itself was clean and welcoming. Will definitely return. More
Fast service Took me right in for an inspection. No wait time!!Completed it quickly and efficiently. Free car wash! Friendly staff and thanks for the coffee and sn Took me right in for an inspection. No wait time!!Completed it quickly and efficiently. Free car wash! Friendly staff and thanks for the coffee and snacks. More
Leased vehicle. Have had association with this dealership since 2011. The staff- sales and service are friendly and very competent and efficient. In 7 years of associ Have had association with this dealership since 2011. The staff- sales and service are friendly and very competent and efficient. In 7 years of association, I have never had a bad experience. More
New car purchased This was not my first transaction with Basil and I continue to be very satisfied. I have no reason to look elsewhere. I would only hope they could imp This was not my first transaction with Basil and I continue to be very satisfied. I have no reason to look elsewhere. I would only hope they could improve the paper work side of the sales do to extensive time. More
Oil change Was very easy to get 1st. Oil change. We felt very comfortable from start to finish. Was sad equinox could not be washed but understandable with the v Was very easy to get 1st. Oil change. We felt very comfortable from start to finish. Was sad equinox could not be washed but understandable with the very cold weather. Dealership kindly gave a coupon for free wash anytime. More
Traded my lease for New lease Fast friendly service. Spoke to salesman ahead of time all was ready when I arrived. That left a test drive switching to a different color but same mo Fast friendly service. Spoke to salesman ahead of time all was ready when I arrived. That left a test drive switching to a different color but same model. Some paperwork and I was on my way. Pleasure doing business at Joe Basil. More
Inspection and a wash in one Pulled my dirty,salt covered car for its annual inspection and drove off with a nice, shiny car! Too bad I had to drive home on the wet salty roads-it Pulled my dirty,salt covered car for its annual inspection and drove off with a nice, shiny car! Too bad I had to drive home on the wet salty roads-it looked so pretty! More
Very Accomadting! After 3 days in the repair shop the next day after picking my vehicle up the check engine light and same issues resurfaced - I called Kate Casey who p After 3 days in the repair shop the next day after picking my vehicle up the check engine light and same issues resurfaced - I called Kate Casey who promptly made arrangements for me to get the vehicle back in and provided another loaner vehicle, she was awesome and very sympathetic. I hope this time when I get my vehicle back it is properly fixed - this is the 4th time it has been at the dealer in the past month. More
A great experience Everyone was super nice and knowledgeable. They all worked hard to get me a great deal. There was no pressure put on me to buy something I didn't want Everyone was super nice and knowledgeable. They all worked hard to get me a great deal. There was no pressure put on me to buy something I didn't want More