Joe Basil Chevrolet

I bought a brand new 2024 Chevy Equinox in April of 2024. After a couple months I noticed the carpeting in the front were always wet. I took it to Joe Basil and there was mold under the weather tech floor ma After a couple months I noticed the carpeting in the front were always wet. I took it to Joe Basil and there was mold under the weather tech floor matts. Explains why I was so sick and hospitalized. I also have COPD. They replaced the carpets and fixed the air conditioning lines that were leaking into the car. They sprayed the car with some disgusting sanitizer. I tried to get them to replace the vehicle or buy it back, but they refused. They want me to trade it in and make my payments go up almost $400 a month or extend the loan to 84 months. I can’t afford that! I’m a senior on a fixed income. I will never purchase another car from them. More

Wonderful dealership, been dealing with them for decades. From sales to service and communications all employees are terrific. From sales to service and communications all employees are terrific. More

We had an excellent salesman—Mike DeGeorge. Made it a great experience. We will Highly recommend. Made it a great experience. We will Highly recommend. More

Good service. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out. More

Drove a long way to look at a used truck that I found on the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust b the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust bubbling through the paint and under the doors. The salesman told me they price low but don't do any cosmetic work!! Well I could go to the corner lot used car guy and buy something like that, at a classy dealer I expect a little more class!! More

He is very kind and helpful and friendly, need more great people like John. Very pleased with his service. people like John. Very pleased with his service. More

I keep returning to Joe Basil Chevrolet because of the service. They are always quick, friendly and upfront about what your vehicles needs are. service. They are always quick, friendly and upfront about what your vehicles needs are. More

Everyone is super friendly there, love working with Nate and I don't feel pressured with him,will always come back to Joe basil. and I don't feel pressured with him,will always come back to Joe basil. More

The service is honest, fast and personnel are top notch. I bought my car here and will not ever consider going elsewhere for service. I bought my car here and will not ever consider going elsewhere for service. More

Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York. More