
Joe Basil Chevrolet
Depew, NY
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Customer service Todd was very resourceful, friendly, well informed. he went above and beyond in his service. He tried to accommodate us as best as he could.Great job Todd was very resourceful, friendly, well informed. he went above and beyond in his service. He tried to accommodate us as best as he could.Great job Todd More
Great customer service Took my cruise in for service and was taken care of by Joel who was one of the nicest guys that I ever met at Basil. Everyone should be so attentive Took my cruise in for service and was taken care of by Joel who was one of the nicest guys that I ever met at Basil. Everyone should be so attentive and assuring that everything would be taken care of. And oh yeah, my oil change/rotation, recall and stalling issue were taken care of as well . I will definitely be back. More
Unauthorized pull of my credit reports. I told Salesman Greg Gentry not to pull my credit report use GM Financial he used unethical practices had my credit report pulled by several financial I told Salesman Greg Gentry not to pull my credit report use GM Financial he used unethical practices had my credit report pulled by several financial institutions reducing my score by 14 points. Because I monitor my reports I was made aware of what he was doing, he then became unavailable and a Manager Rob said he was busy with customers, wanted to offer me a reduced rate I said I wanted a reduced price knowing that the rate unless very significant do not result in much of a reduced monthly payment he said he couldn't provide a reduced price. I advised Rob that I would not be purchasing my vehicle from Joe Basil and wanted Joe Basil tohave these request removed from my credit reports and now he has not been responsive. First time dealing with this dealership and last very unethical. More
Great service and Salesman Had a great experience. Salesman Todd really made this the most smooth process ever! Highly suggest! Such a friendly environment and lovely selection Had a great experience. Salesman Todd really made this the most smooth process ever! Highly suggest! Such a friendly environment and lovely selection of cars to choose from. All with great prices. More
Quick and simple car buying Bill was helpful and ready to sell me a car we did not have to walk away and compare prices to meet our needs. Thanks bill Bill was helpful and ready to sell me a car we did not have to walk away and compare prices to meet our needs. Thanks bill More
Helpful fast and simple. Went in based on a flier we received and was well greeted and taken care of. Didnt really have to haggle and got a very good price and they even bough Went in based on a flier we received and was well greeted and taken care of. Didnt really have to haggle and got a very good price and they even bought out our old lease. Would recommend! More
All time best buying experience Everyone was great, and we felt no pressure. Mike (our salesman) took his time with us and explained everything, he even went an 1 1/2 hours past his Everyone was great, and we felt no pressure. Mike (our salesman) took his time with us and explained everything, he even went an 1 1/2 hours past his shift to help close our deal. I feel he was very fair and honest with us, and would highly recommend him. More
Enjoyable Experience at Basil Chevrolet My salesman was very knowledgeable and helpful for me to acquire a vehicle in my preferred price range. I am very pleased with my purchase. My salesman was very knowledgeable and helpful for me to acquire a vehicle in my preferred price range. I am very pleased with my purchase. More
Kristy's Review Joe Basil Dealership made sure that they got that car within my price range. It was a very enjoyable experience working with the very knowledgeable st Joe Basil Dealership made sure that they got that car within my price range. It was a very enjoyable experience working with the very knowledgeable staff!!! More
dealership Total dealership satisfaction for a job I hate doing and that is buying a car it is the first time that I went to the dealership and picked up my car Total dealership satisfaction for a job I hate doing and that is buying a car it is the first time that I went to the dealership and picked up my car the same day More