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Joe Basil Chevrolet

Depew, NY

4.1
546 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 546 reviews

September 17, 2012

They agreed with me what was wrong with my truck. They fixed my problem and also prevented another from happening in the near future. I'm 100% satisfied with the work they did for me. More

by jpaychex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Derkovitz
September 01, 2012

This dealer is second to none. The commercials claim to provide exceptional customer service and they truly mean it. It was the best car buying experience I have ever had. Greg welcomed us as we walked in More

by April Julyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gentry and Sean in finance
August 23, 2012

The service was wonderful and very friendly. Jennifer took a lot of time with me to make sure I was comfortable with every part of the sale and then went above and beyond to make sure I was comfortable w More

by mcbride1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Roman
August 07, 2012

The issues I've had with this dealer are service related. I used Joe Basil's service department for 3 years after our 2009 Malibu purchase; here are some of the problems I had: • Two days after Joe Basil More

by Dave127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul and Jay
Oct 31, 2019 -

Dave127 responded

As a follow-up to this review - we later took the car to another dealership who immediately identified a cracked manifold and fixed it under warranty. We had already spent about $700 on sensor repairs at Joe Basil and after the cracked manifold was fixed we never had a sensor problem again. I sold the car in 2019 and am still disappointed in Joe Basil's lack of service and support. Will never use them again.

April 30, 2012

This was our first purchase of a new Chevrolet and after visiting 2 other local dealers we ended up buying from Brett at Basil Chevrolet. He took a keen interest in our needs and made up feel like our sale More

by Anthonyvizzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
April 21, 2012

I do not normally type reviews however this dealership was worth it. I was looking to trade-in and purchase a new car. After looking online I found the best price for the exact car I was looking for at More

by jrouillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
April 21, 2012

Ask for Jennifer Roman! She was not only very professional and knowledgable, but understands the financial burden of buying a new car. She pushes for the lowest and most affordable prices for he More

by cntreu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Roman
March 07, 2012

I recently bought a vehicle at Basil Chevrolet. I was impressed by the dealership’s commitment to socially responsible environmental integrity, which was obvious as Mike Monforte showed me around the sta More

by drop182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Monforte & Dan Meyer
February 12, 2012

My experience with Joe Basil Chevrolet was a good experience.I was not pressured or haggled in any way.The dealer,Jennifer Roman was knowledgable and professional. More

by melissa.monforte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Roman
February 03, 2012

Bought a 2011 Impala. Great price, great condition, low miles, quick sale. Looked up what I wanted online, scheduled an appt. online, precertified credit rating online and done. More

by DPARSONSPAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Potyok
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