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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

June 15, 2021

Great truck great service no problems I would highly recommend dealing with anybody at your Basil for any of your car or truck needs A great team More

by Straightlinesealing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sumers
Jun 17, 2021 -

Joe Basil Resale Center responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2021

Very easy to work with . Had some issues along the way with paperwork but the team here was amazing on getting things in order to proceed with the sale . More

by LISASANDERS7129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Foersch
Jun 17, 2021 -

Joe Basil Resale Center responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2021

First time ever I’ve bought a car sight unseen through text message. A true gamble and regret zero of it! Stellar customer service from Derrik and Steve! My fiancé and I will be back when it’s time to re More

by Amanda Long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing, Steve Foersch
Jun 14, 2021 -

Joe Basil Resale Center responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 11, 2021

Nicole and Bill were great! I love my equinox. They made my purchase east and quick. I never felt pressured it was a great experience. More

by Housepntrmaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Jun 14, 2021 -

Joe Basil Resale Center responded

We're glad you had such a wonderful experience with us! Our goal is to make purchasing a vehicle fun, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 10, 2021

Knowledgeable, no pressure, friendly. Price was better than other places. Everything was positive except finalizing the sale, I had to contact the guest manager to get things moving. More

by Parents2kids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Basil, John Kramer, Cory Wozniak, Tom Mistretta
Jun 14, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call, we're always happy to help!

June 03, 2021

If I could leave more stars, I definitely would. Derrik was attentive and supportive through every step of my car-buying process. I could not be more satisfied with my experience at Joe Basil Chevrolet! More

by Meganmmanzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Coppola , Derrik Schiersing
Jun 14, 2021 -

Joe Basil Resale Center responded

Thank you so much for being part of the Basil family! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Derrik. We look forward to seeing you again soon!

June 02, 2021

I give this a one star because my salesman was not helpful in any way shape of form. He never contacted me in the time frame he stated he would. When I showed up he was shocked to see me and back tra More

by Lina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Flanigan
Jun 02, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at basilcares@joebasilchevrolet.com or give us a call at 716-683-6800 and ask to speak to a Preowned Vehicle Manager directly so we can have more details about your visit.

June 02, 2021

I purchased my 2018 Silverado nearly entirely remotely due to being an hour away from the dealer. They offered a fair trade in price for my current vehicle and the entire process was about as simple and More

by Matt S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kreher, Steve Foersch
Jun 02, 2021 -

Joe Basil Resale Center responded

We're glad you had such a wonderful experience with us! Our goal is to make purchasing a vehicle fun, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 02, 2021

Buying process was good. The car needs repairs on the body from previous owner ( grill is pushed in on the 1 side and paint chipped off) . Was not done even after asked to have fixed looks like white out More

by benz_katie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Flanigan, Steve Foersch
Jun 02, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. We have escalated this to management and take your feedback very seriously. Someone should be reaching out to you shortly to further discuss this issue.

May 28, 2021

They made a usually stressful experience quite easy. We also did our research online, chose a vehicle,made a phone call and finalized the deal. More

by BONNIEVINCE16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Darren Sumers, Dan Flanigan
Jun 01, 2021 -

Joe Basil Resale Center responded

We're so happy to hear that you had such a stress-free buying experience with us! If you have any further questions, please give us a call, we're always happy to help!

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