Joe Bowman Auto Plaza

I am in Ohio and dealer is in Harrisonburg, Va.I I am in Ohio and dealer is in Harrisonburg, Va. I accidentally let them charge my card $2K to hold a truck. I did not sign any forms, and they did n I am in Ohio and dealer is in Harrisonburg, Va. I accidentally let them charge my card $2K to hold a truck. I did not sign any forms, and they did not say anything, but they claim the $2K is non-refundable. Its clear now, they were trying to sell me a problem vehicle sight unseen. Days later, a form came and they omitted an agreed discount. I did not sign. Days after that, bank info came for me to transfer funds. With this lag, my aim of getting the car on a weekend and using it on a family trip were both shot. Next, my bank said the bank transfer info was questionable, and advised me not to move the funds. I realized this is some cheezy corner dealer, laundering money or whatever. Bad signals - very clear. After arguing with the sales manager, I realized I could 'never' enjoy the truck- the experience was xxxx. The buying experience would have me hating the truck for the next 10 years, every time I saw it. Best to lose $2K. Avoid them - buy elsewhere. The lemon would have costed more that $2K to fix. More

I will not be recommending Joe Bowman. Customer service is so poor on so many levels. New purchase on vehicle that needs repaired and taking months to schedule. Being told you will be contacted about other is so poor on so many levels. New purchase on vehicle that needs repaired and taking months to schedule. Being told you will be contacted about other services issues for months and never receiving a phone call back after countless attempts of stopping by and calling to receive answers and then treated poorly. More

They set up meeting with me for a jeep. Confirmed the meeting. I called on my way to say I was arriving early to which they told me the exact jeep I wanted already had a deposit on it and it was the mana meeting. I called on my way to say I was arriving early to which they told me the exact jeep I wanted already had a deposit on it and it was the managers fault. I still went to see if I could find something else. I did and the manager chad said he would do everything to help me out because of the mistake they made on their end. 3.5 hours later not only did i not receive any kind of discount on the new purchase but in the time I waited for him to say he couldn't finance me and hurt my credit my bank closed so there was no way to leave a deposit. Absolute worst car buying experience ever. Had a friend with me and he said the same. Very very very unhappy. So stressful. More

Great place to buy and get service. Been dealing with them 30 plus years. My sales person Brooke was great to work with. I recommend this place. them 30 plus years. My sales person Brooke was great to work with. I recommend this place. More

Fantastic place to buy a car tell my dream car to help with phenomenal service is great cannot say enough about this dealership fantastic place. with phenomenal service is great cannot say enough about this dealership fantastic place. More

DO NOT PURCHASE FROM JOE BOWMAN! Horrible experience. I was sold a complete lemon. As a single mother with limited income, I chose a Chevrolet that was a Certified pre-owned 2017 vehicle with low mileage a was sold a complete lemon. As a single mother with limited income, I chose a Chevrolet that was a Certified pre-owned 2017 vehicle with low mileage at what I was informed was a reputable business. It broke down within less than a year with multiple problems having only put 4000 miles on it and is now costing me $1000+ to repair. When Bowman was informed of this, the condescending and unhelpful attitude of multiple people at the dealership regarding this issue sealed the deal for my worst customer service experience ever! More

Bought a Chevy Traverse today from Jim Irvine. Amazing!!! We all want to run from car salesmen but he is the exception! Buy from Jim! We all want to run from car salesmen but he is the exception! Buy from Jim! More

Very professional. I pretty much knew what I wanted when I got there. So it was no run a round or haggling. I was in and out, on my way home with my truck in no time at all. I got there. So it was no run a round or haggling. I was in and out, on my way home with my truck in no time at all. More

Joe Bowman in Harrisonburg, VA is the most unprofessional place I have ever encountered. After a recent visit this past Wednesday 11/11/2020, I identified a car I wanted to purchase. I was in town visiting f place I have ever encountered. After a recent visit this past Wednesday 11/11/2020, I identified a car I wanted to purchase. I was in town visiting family, as I am from the area but live in Northern, VA. I spoke with a sales consultant, Charles, and told him I was highly interested so he took my information down. Shortly after the Sales Manager came out and I again told him my interest and that I would like to come back Saturday, as it was already late and I had a 2 hour drive back home. Immediately after leaving I sent them info on my current car, we discussed number, and we conversed back and forth and decided on a time for Saturday for me to drive back up and purchase the vehicle. Excited, I cancelled a hair appointed I booked months ago and won’t be able to reschedule until January and had family members cancel plans to be there to help with my purchase. I pre-quailed for several loans prior to speed the process up for Saturday along with detailing my car I was selling inside and out and gather up all the necessary paperwork. I spoke with three individuals over there to confirm my excitement and appointment for Saturday at 12 noon multiple times, it was very well known that I was making this trip by more than one person. I started my journey up there this morning, which again is a 2 hours drive, to get this deal done with. As I get closer, about 20 mins away, I get a email stating the car was sold. No call, no text, no direct contact, just an email saying another sales consultant had sold the car I had already set up an appointment to buy. Disappointed, as I already changed my entire day around along with individuals around me to purchase this vehicle, I emailed back with how unprofessional this is to know I am making a trip to buy this car and allow another individual to purchase it. I could see if I didn’t show up, kept changing the time, or showed no interest but I spoke with this sales consultant and the sales manager multiple times on my intend and told them I would be there at 12 noon to buy. They also never reached back out to apologize, explain the situation, or offer anything else after driving 2 hours to purchase this car. They just ignored me, plain and simple, and it shows they have no respect for their clientele. They obviously do no care about their customers, just a check. They don’t care about your time, building a rapport, or retention of customer base either to treat people the way they did. I was warned by family that this place was shady, and these individuals would do me dirty. I should have listened and used my time more wisely with a different dealership who wouldn’t have pulled a dirty “car salesman” move on me. That is all this place is, dirty car salesmen. I am appalled at the way they handled this situation. The sales consultant Charles and sales manager Tony knew I was making a 2 hours drive to purchase that vehicle and should have respected my time that I now wasted, driving 2 hours there and 2 back. I will never do business here ever, and neither will anyone in my family in the area or anyone I know from outside this area. This place is completely unprofessional and I would suggest checking out the nearby competitors before doing a deal here. Respectfully. More

Watch out if you are elderly and buy a car from Joe Bowman. I bought a car from them and one week later it started breaking down. It’s costed me more to get repairs then if I had bought a new one. They Bowman. I bought a car from them and one week later it started breaking down. It’s costed me more to get repairs then if I had bought a new one. They saw me coming, that’s for sure. My prayers are with people like them . I pray they will grow a conscience. More