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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.7
707 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 707 reviews

June 20, 2026

The Service Department Team greets you promptly upon arrival. There was an issue found during routine inspection. The issue was taken care of during my visit. The team is exceptional in caring for the c More

by alicedanzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
Jun 22, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your wonderful feedback! We're thrilled to hear that our Service Department team provided exceptional care and kept you informed throughout the process. We'll be sure to pass along your compliments to Nick and Bobby. We look forward to serving you again!

June 19, 2026

Seamless visit for a "routine" oil change & tire rotation. Also, managed to get rear brakes and rotors done! Service writers are always on their game! More

by belchertommy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs
Jun 22, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a seamless experience with your oil change and brake service. Our team takes pride in providing top-notch service, and it’s great to know they met your expectations. Looking forward to seeing you again!

June 16, 2026

Bobby customer service is OUTSTANDING! He cares about the customers needs with their vehicle & keeps them posted while waiting. More

by rlcallender617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, service department
Jun 17, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the fantastic review! We're thrilled to hear that Bobby provided you with outstanding service and kept you informed during your visit. We appreciate your feedback and look forward to assisting you again!

June 04, 2026

The hole staff was friendly and helped us get into a different car without a headache...from the sales person Justin Farmer to the office staff to finance manager...we appreciate everyone of yall... More

by staleydwight9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Farmer
Jun 08, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience smooth and enjoyable. Your appreciation will be shared with everyone involved. We look forward to serving you again in the future!

May 07, 2026

Very professional, Didn’t have tie exact 20’’ tires so gave me a nice loaner vehicle and let me keep it two days to work around my schedule. All people were very nice More

by richard-james3512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hoover
May 11, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're glad to hear you had a smooth experience with our team and that the loaner vehicle made things easier for you. We appreciate your kind words and look forward to serving you again!

May 07, 2026

Great service, they even provide you with a shuttle service if you need a ride More

by javarrusjackson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Roosevelt Harris, Christian Zaccaro, Haley Hamilton, Nick Vongsavanh, Jason Palmer, Cindy Woods, Rodney Lofton, Tiffany Rudolph, Will Atkins
May 11, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our shuttle service and had a great experience. Providing top-notch service is our priority, and we appreciate your feedback!

May 04, 2026

It was fabulous! ! Im 80. Not having to drive 40 miles to the dealership was a blessing. Thank you for having this service. The gentleman was super nice as well! More

by War Eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton
May 06, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We're thrilled to hear you had a fabulous experience! Our goal is to make things convenient and enjoyable for everyone. Thank you for your kind words about our team; we appreciate your feedback and look forward to serving you again!

May 01, 2026

I took my wife's 2017 XT5 for a transmission service. They quoted me $300. Called me mid service and said it would be $500!!! Im not happy about the bait and switch! Had they told me 500 to begin with it More

by terryoverstreet66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
May 04, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration with the pricing change during your service visit, and we understand how that experience would be upsetting. That is not the experience we aim to provide. We have informed management of your review, and they will be reaching out to you soon to address your concerns directly. We appreciate the opportunity to look into this further and work toward a resolution.

April 22, 2026

Sold me a 2025 vehicle with under 15%oil life then didn't want to fix for over 3 weeks More

by toriagrady1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We’re sorry for the inconvenience you’ve experienced. At the moment, we’re having difficulty locating your information in our system. Could you please reach out to us at info@joebullard.com so we can look into this further and assist you directly? We appreciate your patience and look forward to resolving this for you.

April 03, 2026

We recently had the opportunity to receive a mobile service oil change at home on my XT6. The service department called me the day before my scheduled appointment and confirmed the services I would be More

by BGibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 06, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your positive experience! We're thrilled to hear that our mobile service met your expectations and that Dylan provided professional assistance. It's great to know you could continue working while we took care of your vehicle. We appreciate your recommendation and look forward to serving you again!

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