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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.6
703 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 703 reviews

May 07, 2026

Very professional, Didn’t have tie exact 20’’ tires so gave me a nice loaner vehicle and let me keep it two days to work around my schedule. All people were very nice More

by richard-james3512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hoover
May 11, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're glad to hear you had a smooth experience with our team and that the loaner vehicle made things easier for you. We appreciate your kind words and look forward to serving you again!

May 07, 2026

Great service, they even provide you with a shuttle service if you need a ride More

by javarrusjackson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Roosevelt Harris, Christian Zaccaro, Haley Hamilton, Nick Vongsavanh, Jason Palmer, Cindy Woods, Rodney Lofton, Tiffany Rudolph, Will Atkins
May 11, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our shuttle service and had a great experience. Providing top-notch service is our priority, and we appreciate your feedback!

May 04, 2026

It was fabulous! ! Im 80. Not having to drive 40 miles to the dealership was a blessing. Thank you for having this service. The gentleman was super nice as well! More

by War Eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton
May 06, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We're thrilled to hear you had a fabulous experience! Our goal is to make things convenient and enjoyable for everyone. Thank you for your kind words about our team; we appreciate your feedback and look forward to serving you again!

May 01, 2026

I took my wife's 2017 XT5 for a transmission service. They quoted me $300. Called me mid service and said it would be $500!!! Im not happy about the bait and switch! Had they told me 500 to begin with it More

by terryoverstreet66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
May 04, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration with the pricing change during your service visit, and we understand how that experience would be upsetting. That is not the experience we aim to provide. We have informed management of your review, and they will be reaching out to you soon to address your concerns directly. We appreciate the opportunity to look into this further and work toward a resolution.

April 22, 2026

Sold me a 2025 vehicle with under 15%oil life then didn't want to fix for over 3 weeks More

by toriagrady1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We’re sorry for the inconvenience you’ve experienced. At the moment, we’re having difficulty locating your information in our system. Could you please reach out to us at info@joebullard.com so we can look into this further and assist you directly? We appreciate your patience and look forward to resolving this for you.

April 03, 2026

We recently had the opportunity to receive a mobile service oil change at home on my XT6. The service department called me the day before my scheduled appointment and confirmed the services I would be More

by BGibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 06, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your positive experience! We're thrilled to hear that our mobile service met your expectations and that Dylan provided professional assistance. It's great to know you could continue working while we took care of your vehicle. We appreciate your recommendation and look forward to serving you again!

March 24, 2026

Joe Bullard has always done a great job. . This is why we make the drive from Pensacola to Mobile. We have bought both new and used from Joe Bullard Cadillac. They under promise and over deli More

by Tom L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 26, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a great experience with us, and we appreciate your trust in our team. Your recommendation means a lot, and we look forward to continuing to serve you in the future!

March 22, 2026

Each time I take my XT5 into Joe Bullard Cadillac, the service department personnel are courteous and efficient. Yesterday's visit was no exception. I appreciate the quality of service I receive from this More

by cbbyrd08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hoover
Mar 26, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the fantastic feedback! We're thrilled to hear you consistently enjoy our courteous and efficient service. Your satisfaction is our priority, and we look forward to continuing to provide you with great experiences every time you visit.

March 04, 2026

I brought my XT5 to Joe Bullard Cadillac for routine service. Melissa was very helpful and professional. Gave me prompt service. I bought it there and will have it serviced there for the duration. More

by 2pliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roosevelt Harris
Mar 05, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your fantastic review! We're thrilled to hear that Melissa provided you with helpful and prompt service during your routine maintenance. We look forward to continuing to serve you and your XT5 for all your future needs!

March 02, 2026

Melissa greeted me with a smile. She listened to my concerns and was very helpful in making sure my car was repaired. She arranged transportation for me as well. I am pleased with my More

by alicedanzy
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs is a 5 star
Mar 04, 2026 -

Joe Bullard Cadillac - Mobile Alabama responded

We’re thrilled to hear about your positive experience! Melissa truly embodies our commitment to customer care. Thank you for sharing your feedback, and we’re glad you’re satisfied with your car repair. Your support means a lot to us!

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