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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

Overview
Reviews
4.7
691 Reviews
Call Dealership (251) 732-2604
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1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 691 reviews

January 25, 2025

Had a great experience with the dealership, went in for routine maintenance.Other problems found & taken care of in a timely manner. More

by dortchglenda96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Bob"
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Jan 29, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

We’re so glad to hear you had a great experience with us! It’s always our goal to make sure any issues are handled quickly and efficiently, especially when it’s discovered during routine maintenance. Thanks for trusting us with your vehicle, and if anything else comes up, we’re here to help!

December 26, 2024

Friday evening after Christmas shopping our car suddenly had a warning message on the dash and was running hot. Googling it indicated the thermostat was bad. I scheduled online for service but could not g More

by Cadillac Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jan 29, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for sharing your experience! We're so glad Christian could assist in getting you in quickly, especially during such a busy time. It’s great to hear that we were able to get your car fixed, washed, and ready to go the same day! We appreciate your trust in Joe Bullard Cadillac, and we’ll be sure to pass along your compliments to Christian. If you ever need anything else, don’t hesitate to reach out!

December 17, 2024

Had a wonderful service experience, very professional and kept me very informed on my vehicle maintenance. Great job!!! More

by Viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
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Jan 29, 2025 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the fantastic feedback, Viper! We're thrilled to hear you had a great experience and appreciated our team's professionalism and communication. Your satisfaction is our priority, and we look forward to serving you again!

November 27, 2024

Great Job on Servicing our new XT6 while we waited. We were traveling thru town headed back to Las Vegas! More

by mmcsorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
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Dec 09, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback, mmcsorley! We’re thrilled to hear you had a great experience servicing your XT6 while on the road. Safe travels back to Las Vegas, and we hope to see you again if you’re ever in town!

November 26, 2024

Excellent service and outstanding hospitality! Completely satisfied with the great team at this dealership. Highly recommend! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Christian Zaccaro
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Dec 09, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

LW, thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 23, 2024

The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!! More

by DrBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
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Nov 23, 2024 -

DrBee responded

Respond publicly to Joe Bullard Cadillac- Mobile

Nov 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you, DrBee! We're thrilled to hear you had a positive experience with our team. We'll make sure to pass along your kind words to the service desk staff. Your support means a lot to us!

November 23, 2024

Melissa and the service team are outstanding! Very professional and service is excellent. Will continue to use Joe Bullard as our deaier. More

by j.1629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs, Ty Bullard, Jennifer Clark, Christian Zaccaro, Haley Hamilton, Nick Vongsavanh, Jason Palmer
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Nov 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you, J! We’re thrilled to hear that Melissa and our service team made such a positive impression. Your continued support means a lot to us, and we look forward to serving you again at Joe Bullard!

November 16, 2024

5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of! More

by KyleC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs , Ty Bullard, Jennifer Clark, Christian Zaccaro
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Nov 18, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the glowing review and the 5 stars! 🌟 We're so happy to hear that you always feel confident bringing your vehicle to us. Your trust and support mean everything to us, and we're committed to keeping up the great work. If there's ever anything you need, we're here for you. Thanks again for being such a valued part of our family! 🚘😊

November 09, 2024

Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free. More

by KJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 11, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback, KJK! We're thrilled to hear that Melissa provided such great service and made your experience hassle-free. Your satisfaction is our priority, and we look forward to serving you again soon!

October 31, 2024

Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy More

by sudogdoha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Rogers, Roosevelt Harris
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Nov 04, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your experience with us. We’re pleased to hear that Roosevelt Harris and Caleb Rogers provided great service throughout the process. However, we apologize for the concerns regarding the 9H Ceramic charge and any inconvenience it may have caused. We take your feedback seriously and will work to ensure transparency and alignment with our customers’ preferences. I have made the General Manager aware; she will reach out to you shortly. We appreciate your business and hope to make your next experience with us fully satisfactory.

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