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Joe Heidt Motors
Ramsey, NJ
191 Reviews
This May, Joe Heidt Motors is celebrating it's 66th year in business, and to this day the store is family owned and operated (now in our third generation!)
At first glance, you might not think we are a business in operation since 1958 - we boast a fresh, state-of-the-industry renovation, with interactive displays, a clothing and accessory boutique, all servicing done on location (no separate service centers to try and find!) and all the amenities the 2024 customer would expect. Pro Tip: try the hot chocolate.
All of this is in place to support our award-winning customer service:
-Joe Heidt VW is one of only 4 Volkswagen stores in North America to be selected as a JD Power Dealer of Distinction for 2024, reflecting our commitment to customer service and transparency.
-Joe Heidt VW is a proud member of Volkswagen's exclusive "Wolfsburg Crest Club" since 2017, a membership based entirely on sales excellence and customer satisfaction.
-We are a Carfax Top-Rated dealer since 2019, and in 2024 we became the only store in the area to be recognized for our 5 consecutive years of excellence (come check out the trophies, and the custom case they had to make for us!)
-For the third year in a row, our own customers voted us 201 Magazine's "Best of Bergen" as Best Auto Dealership, which we are humbled by, and for 2024 our service department was also selected as a finalist among all private and franchised service departments in the county.
Come visit us today, and you will find out what separates us from the rest. We'll be glad to welcome you to our ever-growing family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Showing 191 reviews
December 26, 2017
Great experience Richard was very professional and followed up to make sure our purchase was seamless. He texted, called and provided information to make the experienc Richard was very professional and followed up to make sure our purchase was seamless. He texted, called and provided information to make the experience very comfortable. He was very honest and answered all my questions.. I would highly recommend him to anyone! I LOVE MY JETTA! More
by Hyunnkimm
Employees Worked With
Richard Song
December 24, 2017
Richard is the man!!! Richard knows all the models on display like the back of his hand. He helps us to make up our mind by listening to our needs and preferences. He also Richard knows all the models on display like the back of his hand. He helps us to make up our mind by listening to our needs and preferences. He also explains all the financing options very clearly. Thanks to Richard and the financing manager we got some very satisfactory service! I’ll come back when my Honda’s lease is over. More
by Harry-n-Joy
Employees Worked With
The financing manager worked with Richard that day. , Richard Song
December 17, 2017
Two Thumbs Up It was a such a great experience with the dealer. At the door they greet you with warm smile and follow through the whole transaction making it painle It was a such a great experience with the dealer. At the door they greet you with warm smile and follow through the whole transaction making it painless. Richard Song is awesome. Great prices and most importantly they are on your side. After agreeing to a car and even after the purchase I was introduced to many people in the dealer which I thought it was very nice and after a month in the new car followup calls are given to make sure everything was good. I would not hesitate to purchase another car here. More
by Leejun08
Employees Worked With
Richard Song
December 14, 2017
Very Happy What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with m What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with my deal status. Picked up the car few days ago and couldn’t ask for more. Thank you Rich and the whole Koe Heidt Team!!!! More
by Gfedn1
December 08, 2017
Amazing service! Richard was my car salesman and I could not have had better service. He was amazing! I would recommend him to everyone I know. He was not only profess Richard was my car salesman and I could not have had better service. He was amazing! I would recommend him to everyone I know. He was not only professional, but made feel as if he had my back throughout every step of this process. As a young person purchasing her first car, Richard made sure that I was comfortable and happy. He made this process as easy as possible and I have nothing but great things to say about him. More
by Jessicamwhelan
Employees Worked With
Richard Song
November 18, 2017
Five Stars My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and helpful. He will gives his full attention to you to help you buy the car you want. More
by Spark13773
October 23, 2017
Buying car The dealership and sales person (Richard Song) really made buying my first car a breeze. He explained everything that came with the car and walked me The dealership and sales person (Richard Song) really made buying my first car a breeze. He explained everything that came with the car and walked me through the steps of buying it. More
by Min123
Employees Worked With
Richard Song
October 20, 2017
Great car buying experience I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job hel I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job helping us find exactly what we were looking for. The entire extended team was also extremely kind and helpful, which contributed to making the experience so positive. I would highly recommend this dealership to all my friends and family looking to purchase a car! More
by Kristin47
October 17, 2017
Thank you, Richard Song! I am a third time returning VW customer and just purchased a 2016 Tiguan from Richard Song! Thank you so much for your professionalism and attentiven I am a third time returning VW customer and just purchased a 2016 Tiguan from Richard Song! Thank you so much for your professionalism and attentiveness. More
by apennucci
Employees Worked With
Richard Song
October 02, 2017
Thank you Richard Song!!! Thank you so much Richard Song. Awesome Korean sales Rep. Joe Heidt VW nice and clean people so friendly I will recommend this place.. Once again Tha Thank you so much Richard Song. Awesome Korean sales Rep. Joe Heidt VW nice and clean people so friendly I will recommend this place.. Once again Thank you. More
by Insoeb
Employees Worked With
Richard Song
