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Joe Heidt Motors
Ramsey, NJ
177 Reviews
This May, Joe Heidt Motors is celebrating it's 66th year in business, and to this day the store is family owned and operated (now in our third generation!)
At first glance, you might not think we are a business in operation since 1958 - we boast a fresh, state-of-the-industry renovation, with interactive displays, a clothing and accessory boutique, all servicing done on location (no separate service centers to try and find!) and all the amenities the 2023 customer would expect. Pro Tip: try the hot chocolate.
All of this is in place to support our award-winning customer service:
-Joe Heidt VW is one of only 4 Volkswagen stores in North America to be selected as a JD Power Dealer of Distinction for 2024, reflecting our commitment to customer service and transparency.
-Joe Heidt VW is a proud member of Volkswagen's exclusive "Wolfsburg Crest Club" since 2017, a membership based entirely on sales excellence and customer satisfaction.
-We are a Carfax Top-Rated dealer since 2019, and in 2024 we became the only store in the area to be recognized for our 5 consecutive years of excellence (come check out the trophies, and the custom case they had to make for us!)
-For the third year in a row, our own customers voted us 201 Magazine's "Best of Bergen" as Best Auto Dealership, which we are humbled by, and for 2024 our service department was also selected as a finalist among all private and franchised service departments in the county.
Come visit us today, and you will find out what separates us from the rest. We'll be glad to welcome you to our ever-growing family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Showing 177 reviews
March 19, 2023
Great experience with this dealership. They were able to get me the car that I wanted at a payment I could afford. Would definitely recommend Dylan for your next vehicle purchase. They were able to get me the car that I wanted at a payment I could afford. Would definitely recommend Dylan for your next vehicle purchase. More
by Mark
Employees Worked With
Dylan Murphy
Helpful March 19, 2023
Joe Heidt VW is the best dealership I have ever worked with. They are super helpful and make buying a new or used car very easy. I have 4 cars from Joe Heidt and Dylan Murphy has helped me every time. 100 with. They are super helpful and make buying a new or used car very easy. I have 4 cars from Joe Heidt and Dylan Murphy has helped me every time. 100% recommend Joe Heidt VW. More
by Joseph Nastu
Employees Worked With
Other Employees :
Raymond Quinn, Jose Tavarez, Dylan Murphy
March 19, 2023
Had an absolute amazing experience at this dealership all of that is due to my salesmen Dylan’ Murphy. Not only did he get me a great deal. He also walked me through every step along the way making my proces of that is due to my salesmen Dylan’ Murphy. Not only did he get me a great deal. He also walked me through every step along the way making my process seamless. I would recommend him to anyone buying a car. More
by Rconk
Employees Worked With
Dylan Murphy
March 17, 2023
This dealership had a great selection, friendly environment, and was nice and clean. I was helped right away by Alfredo. He was very knowledgeable on their selection and encouraged a test drive. Th environment, and was nice and clean. I was helped right away by Alfredo. He was very knowledgeable on their selection and encouraged a test drive. They really try to make your experience a positive one and help you leave with your dream car. More
by Karina H.
March 17, 2023
An exceptional dealer experience! I was looking for a 2023 Id.4 AWD and it was tough to come by. Was recommended this dealership by a friend and called to see what they had in stock. I was looking for a 2023 Id.4 AWD and it was tough to come by. Was recommended this dealership by a friend and called to see what they had in stock. Spoke with Alfredo who was courteous and professional on the phone. He then proceeded to give me all information he had on the car. He had the car himself and was a subject matter expert on it. I pre approved everything with Alfredo and got a very warm welcome from both him and the finance manager Michael . Alfredo did a great job of getting me a fair price, THE FIRST TIME with no trouble at all. He went through every feature of the car, and it has a lot. Possibly the easiest car buying experience you'll ever have. Could not have been a better experience. More
by caldog101
Employees Worked With
March 15, 2023
Corissa did an amazing job for us! Was a pleasure to work with. We are thrilled with our new Jetta! Was a pleasure to work with. We are thrilled with our new Jetta! More
by daganlacorte
Employees Worked With
March 14, 2023
I thought everyone was super nice, especially Alfredo. I didn’t spend too much time on the phone discussing everything but the in-person meetings were great. I didn’t spend too much time on the phone discussing everything but the in-person meetings were great. More
by Danielle
Employees Worked With
March 11, 2023
David, Alfredo and Micheal were absolutely amazing! ! Highly recommend!!!! They will take care of your needs. ! Highly recommend!!!! They will take care of your needs. More
by MamaD
March 11, 2023
I purchased many cars over the years through Joe Heidt. The service and professionalism has always been spectacular. The service and professionalism has always been spectacular. More
by bruceamurray
Employees Worked With
Other Employees :
Brendan Germain
