Joe Holland Chevrolet
South Charleston, WV
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Great customer service The sales team at Joe Holland made my two week search for a diesel truck easy and even after looking at trucks all day with them they still stayed ove The sales team at Joe Holland made my two week search for a diesel truck easy and even after looking at trucks all day with them they still stayed over after closing time to complete the deal! More
Excellent Customer Service! The Joe Holland Service Team was great! Shirley went above and beyond in coordinating a tow truck when I was most in need. Ed kept great communication The Joe Holland Service Team was great! Shirley went above and beyond in coordinating a tow truck when I was most in need. Ed kept great communication with the diagnosis and repair process of my 2013 VW Passat TDI. The technician was able to accurately locate and resolve my issue. Every interaction was courteous and professional. I recommend Joe Holland Service to anyone wanting a competent and confident team servicing their vehicle! More
Great buying experience! I had a great experience trading in my vehicle and buying another. Delmer was very helpful and patient (I can be indecisive!) and he has continued to I had a great experience trading in my vehicle and buying another. Delmer was very helpful and patient (I can be indecisive!) and he has continued to follow up with me and find a solution for an issue I was having with the navigation system. More
Best salesman ever We have purchased 3 cars from rich now and we will not buy from anywhere else! Rich is so helpful and always goes above and beyond to make sure we get We have purchased 3 cars from rich now and we will not buy from anywhere else! Rich is so helpful and always goes above and beyond to make sure we get what we want More
Great service but high prices Joe Holland has excellent customer service and they do outstanding work but the prices are just to high for a standard oil change and tire rotation. I Joe Holland has excellent customer service and they do outstanding work but the prices are just to high for a standard oil change and tire rotation. I know people say you get what you pay for but a tire rotation is still a tire rotation and you can choose a more expensive oil if you choose at other places and it still not cost as much. More
Professional, Knowledgeable, Friendly, & Helpful The service was great. Working with Tom was an much less stressful experience than the Marietta/Parkersburg dealerships we went to in the past. He w The service was great. Working with Tom was an much less stressful experience than the Marietta/Parkersburg dealerships we went to in the past. He was patient & friendly, not a high pressure salesman & attentive to what we were looking for. We had plenty of time & opportunity to make sure we got the car for us. The other staff we had the pleasure of working/speaking with were friendly & helpful as well. Definitely worth the 1 - 1/2 hour drive! Pricing was spot on, actually a little lower than the Kelley Blue Book fair purchase price. More
Not Truthful The car pictured on their internet site was NOT the car available when we arrived at the dealership. I called and spoke with the sales manager and we The car pictured on their internet site was NOT the car available when we arrived at the dealership. I called and spoke with the sales manager and we made the deal over the phone. We were to pick up the car that afternoon. It was an hour and a half drive. The car was not clean. They sent a guy out with a spray bottle instead of washing it. Next, one of the valve caps on a tire was green. The other three were silver as they should be. They said they didn't know why. I still suspect that the car had wheel damage they wouldn't disclose. Next, the car came with parts to be dealer installed. They are still in the trunk. Next the door sill plate that lights up and says Camaro was broken. When I got home I checked the tire pressures. They were all low and one was almost 10 lbs low. Additionally it was a half quart low on oil. When we took possession the finance manager told the salesman to order a front license plate bracket since we live in Ohio. It was not ordered. The finance manager gave me the runaround for a month and a half on these parts telling me to check with him next week. I still don't have them and I've had to file a complaint with Chevrolet. I've bought approximately 15 new GM cars in my lifetime. This has been the worst buying experience I've ever had. More
Terry Krueger new car bought on April 9th 2017 Hyundai On April 9th, 2017 I went to Joe Holland and bought a Hyundai from David T. Shah. He was very nice and helpful. The service that I have always exper On April 9th, 2017 I went to Joe Holland and bought a Hyundai from David T. Shah. He was very nice and helpful. The service that I have always experienced at Joe Holland has been Excellent. The people that work there are always polite and professional. my previous car was also a Hyundai in which I got it serviced at Joe Holland... The service work is very good and dependable. I highly recommend anyone if interested in a new car or getting a vehicle serviced to go to Joe Holland Chev. More
Service center is very slow I have been sitting in the service center now for 1 hour and 40 minutes..for an oil change. This is a free oil change per the purchase contract so the I have been sitting in the service center now for 1 hour and 40 minutes..for an oil change. This is a free oil change per the purchase contract so they are in no hurry to get to my car. Many people have came and went and I'm sitting here. One hour ago they came and told me that they need $80 for an alignment. I wasn't expecting that so I declined at this time. They obviously were with my car then but still I sit. More
Rude Service Team Had Chevy towed to Joe Holland service center thinking that they would be able to diagnose problem and repair. Was told that since my vehicle had bee Had Chevy towed to Joe Holland service center thinking that they would be able to diagnose problem and repair. Was told that since my vehicle had been previously taken to another Chevy service center Joe Holland would not touch it. Service person I talked to was very rude. If Joe Holland is authorized Chevy Service Center not sure why they wouldn't touch vehicle. More


