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Joe Machens Capital City Ford
Jefferson City, MO
7,516 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,516 reviews
December 17, 2020
Got right in at the quick lane. They got me right in and found the problem. They texted me later on that day to tell me that the truck was ready. Very surprised and satisfied found the problem. They texted me later on that day to tell me that the truck was ready. Very surprised and satisfied More
by GMHAMILTON
Verified CustomerEmployees Worked With
Jesse Edler
December 17, 2020
Fast friendly service and at a reasonable price. Would recommend to all of my friends and family. I’ve always been happy with my experience here recommend to all of my friends and family. I’ve always been happy with my experience here More
by immwest
Employees Worked With
Ryen Hatfield, Kyle Aldridge
December 17, 2020
Angie was a pleasure to work with. My truck needed more work than i was expecting and required another day in shop. Angie was able to get me a car also to help me make it home as i lived 45 minutes away. work than i was expecting and required another day in shop. Angie was able to get me a car also to help me make it home as i lived 45 minutes away. Overall service was outstanding. More
by ray62
Employees Worked With
Angie Hulsey
December 17, 2020
It's easy place to deal with great staff very customer friendly willing to make a good deal at will find a way to make things happen friendly willing to make a good deal at will find a way to make things happen More
by ROSEANNARIDNOUR
Employees Worked With
December 16, 2020
Bo was very friendly, knowledgeable and good to work with. He did not pressure us in any way. He kept the process moving and assured us he could find what we wanted. with. He did not pressure us in any way. He kept the process moving and assured us he could find what we wanted. More
by Ruppeljk
December 16, 2020
Had to take my Ford in for repair and there was a two week back order for a FORD part so they had to keep my vehicle. After two weeks I called to checked and they already had the part in stock but didn’ week back order for a FORD part so they had to keep my vehicle. After two weeks I called to checked and they already had the part in stock but didn’t know they had my vehicle. Everyone I talked with was polite, I’m just frustrated with the lack of part tracing and especially them not knowing they had my vehicle. More
by Dave M.
Employees Worked With
Angie Hulsey, Arkeem Horsley-Robey
December 16, 2020
Needed an oil change and tire rotation. The service was great. It was a little long but that was my own fault. Did not have an appointment See you next time. great. It was a little long but that was my own fault. Did not have an appointment See you next time. More
by BCOLIGSCHLAEGER
Employees Worked With
Dustin Prenger
December 15, 2020
Bo did an excellent job! I think he should be salesman of the year! The overall experience was extremely excellent! The financial person was excellent too! the year! The overall experience was extremely excellent! The financial person was excellent too! More
by Peterphillipsone
